Debt Recovery Specialist

4 weeks ago


Brentwood, Essex, United Kingdom RSM Full time

About the Role

RSM's Creditor Services team is a leading provider of debt collection services, with a strong focus on delivering high-quality results for our clients. As a Debt Recovery Specialist, you will play a key role in supporting our Debt Management team in maximizing recoveries on behalf of our clients, while ensuring compliance with internal and external protocols.

Responsibilities

  • Collect outstanding business-to-business debt through phone and written communication in a fast-paced environment.
  • Conduct investigations into customer affairs, asset positions, and identify business distress triggers.
  • Identify potential cases for further action, including legal escalation or internal referrals.
  • Provide regular updates and reporting to clients, analyzing debt and providing insights to managers.
  • Ensure adherence to defined debt management processes, with a focus on continuous improvement and efficiency.
  • Minimize complaints and deal with them in accordance with agreed procedures.
  • Meet regular targets set by the team and department.
  • Understand and adopt approaches to different customers, including vulnerable customers, and provide support as needed.
  • Maintain awareness of Treating Customers Fairly principles when communicating with customers.
  • Assist other departments as needed, including upselling internal portfolio risk products.
  • Consider the use of data and analytics to drive efficiencies and deliver a premium service to clients.

Personal and Professional Qualities

RSM offers a range of training programs and online modules to support your success in this role. We are looking for a proactive and forward-thinking individual who can work independently and as part of a team. This role requires strong negotiation skills, experience in telephone-based roles, and a good understanding of business-to-business debt collection.



  • Brentwood, Essex, United Kingdom RSM UK Full time

    We are seeking an experienced Senior Debt Recovery Specialist to join our debt management team.As a Senior Debt Recovery Specialist, you will be responsible for collecting outstanding business-to-business debt by phone and in writing. You will negotiate payment plans with delinquent customers and maintain accurate collection records.Key...


  • Brentwood, Essex, United Kingdom RSM Full time

    About the RoleAt RSM, we are seeking a skilled Debt Recovery Specialist to join our team in Brentwood. As a key member of our Restructuring Advisory department, you will play a vital role in supporting our Debt Management team in maximising recoveries on behalf of our clients.As a Debt Recovery Specialist, you will be responsible for effectively collecting...


  • Brentwood, Essex, United Kingdom RSM Full time

    About the RoleWe are seeking a highly skilled and experienced Debt Recovery Specialist to join our Creditor Services team. As a key member of our team, you will be responsible for maximising recoveries on behalf of our clients while ensuring compliance with internal and external protocols.Key ResponsibilitiesCollect outstanding business-to-business debt...


  • Brentwood, Essex, United Kingdom RSM Full time

    About the RoleWe are seeking an experienced Debt Recovery Expert to join our Creditor Services team at RSM in Brentwood. As a key member of our team, you will play a crucial role in maximising recoveries on behalf of our clients while ensuring compliance with internal and external protocols.This is an excellent opportunity for someone who is proactive,...


  • Brentwood, Essex, United Kingdom RSM Full time

    About the RoleWe are seeking a highly skilled Debt Recovery Expert to join our Creditor Services team at RSM. As one of the UK's largest bankruptcy appointment takers, we have a large creditor services team that helps SMEs, banks, utilities companies, local authorities, and professional practices.The successful candidate will support our Debt Management team...


  • Brentwood, Essex, United Kingdom RSM Full time

    About RSMRSM is one of the UK's largest bankruptcy appointment takers, with a large creditor services team that helps SMEs, banks, utilities companies, local authorities, and professional practices. Our debt collection service team are trained financial professionals supported by licensed insolvency practitioners.We are looking for an Analyst to support our...


  • Brentwood, Essex, United Kingdom RSM Full time

    About the RoleRSM's Creditor Services team are licensed insolvency practitioners and one of the UK's largest bankruptcy appointment takers.As a key member of our Debt Management team, you will have the opportunity to advance your knowledge, develop your technical skills, and put them into practice as part of a growing team.ResponsibilitiesEffectively collect...


  • Brentwood, Essex, United Kingdom RSM Full time

    About the RoleWe are seeking a proactive and forward-thinking Collections Analyst to support our Debt Management team. This role will involve working independently and as part of a team to maximise recoveries on behalf of our clients while ensuring compliance with internal and external protocols.The successful candidate will have experience of working in a...

  • Theatre Practitioner

    4 weeks ago


    Brentwood, Essex, United Kingdom Spire Healthcare Full time

    Job Summary:We are seeking a highly skilled ODP-Anaesthetics and Recovery Practitioner to join our team at Spire Hartswood Hospital. As a key member of our theatre team, you will be responsible for providing exceptional patient care and supporting our consultants in delivering high-quality anaesthetic and recovery services.Key Responsibilities:Carry out...


  • Brentwood, Essex, United Kingdom RSM Full time

    About RSMRSM is one of the UK's largest bankruptcy appointment takers, with a large creditor services team that helps SMEs, banks, utilities companies, local authorities, and professional practices.


  • Brentwood, Essex, United Kingdom Lancashire Constabulary Full time

    Lancashire Constabulary's Finance Department is seeking a Financial Management Specialist to be based at Hutton Headquarters. The site is accessible by public transport and offers free car parking on site.The purpose of this role is to monitor and maintain a range of budgets, including the treatment of external funding and grants. The successful candidate...


  • Brentwood, Essex, United Kingdom Ariston UK Ltd Full time

    A key role within Ariston UK Ltd's finance department, this Credit Specialist position focuses on ensuring the timely and effective collection of debt. The ideal candidate will possess strong communication skills and attention to detail, working closely with internal departments to resolve customer queries efficiently.ResponsibilitiesManage new customer...


  • Brentwood, Essex, United Kingdom CRA GROUP LIMITED Full time

    Housing Services CoordinatorWe are seeking a highly skilled Housing Services Coordinator to join our team at CRA GROUP LIMITED. As a key member of our estate management team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our housing services.Key Responsibilities:Enforce the Council's Income Management...


  • Brentwood, Essex, United Kingdom Spire Healthcare Full time

    Spire Hartswood Hospital is seeking an experienced ODP-Anaesthetics and/or Recovery Practitioner to provide high-quality patient care in a theatre setting.Duties and Responsibilities:Assess patient health and well-being across a complex caseload.Contribute towards quality improvements and promote best practice.Support consultants in building...


  • Brentwood, Essex, United Kingdom Levitate Recruitment - Accountancy and Insolvency Recruitment Specialists Full time

    Unlock Your Potential in Insolvency AdministrationWe are seeking an experienced Insolvency Administrator to join our team at Levitate Recruitment - Accountancy and Insolvency Recruitment Specialists in Brentwood, Essex.The successful candidate will be responsible for:Providing administrative support to the team, including checking and overseeing junior staff...


  • Brentwood, Essex, United Kingdom Bright Horizons Full time

    Company OverviewBright Horizons is a leading provider of high-quality childcare services, with a strong commitment to excellence and customer satisfaction.About the RoleWe are seeking an experienced Early Years Practitioner to join our team at Bright Horizons Phoenix Day Nursery and Preschool in Brentwood, Essex.Key ResponsibilitiesPlan and deliver engaging...


  • Brentwood, Essex, United Kingdom Bright Horizons Full time

    Job OverviewAt Bright Horizons, we are seeking a highly skilled Early Years Practitioner to join our esteemed team at Brentwood, Essex.Key Responsibilities Plan and implement engaging activities tailored to the needs of each child, promoting their development and progress. Foster strong relationships with parents and carers, ensuring seamless communication...

  • Health Visitor

    4 weeks ago


    Brentwood, Essex, United Kingdom HCRG Care Group Full time

    Are you looking for a challenging role that offers variety and opportunities for growth and development? As a Health Visitor with HCRG Care Group, you will be part of a team of dedicated professionals working to improve the health and wellbeing of children and families in Essex.Working in our Essex Child and Family Wellbeing Services, you will have the...


  • Brentwood, Essex, United Kingdom CRA GROUP LIMITED Full time

    About the Role:CRA GROUP LIMITED is seeking a skilled Housing Estate Manager to join our team. As a key member of our Estate Management team, you will be responsible for providing a high-quality estate management service, ensuring outstanding customer service and service delivery.Key Responsibilities:To enforce the Council's Income Management Policy and...

  • Housing Officer

    2 months ago


    Brentwood, United Kingdom CRA GROUP LIMITED Full time

    2 months contract with potential extensions with an Essex based Local Authority.Job Summary: To provide a highquality estate management service; ensuring outstanding customer service and service delivery. Engaging with customers to design services that work for them and utilising resources within the local community to make a real...

  • Support Worker

    6 months ago


    Brentwood, United Kingdom Essex Partnership University NHS Foundation Trust Full time

    The post holder is responsible for reporting regularly to the care co-ordinator or other qualified staff, working both under supervision and on their own, reporting any relevant changes in the patient’s condition and environment. The post holder is responsible for undertaking assigned tasks that involve providing direct patient care in the community....

  • Payroll Team Leader

    6 months ago


    Brentwood, United Kingdom RSM Full time

    As one of the world’s largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions - we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to...