Electronics Support Specialist

3 weeks ago


Belfast, United Kingdom ETS Technical Selection Full time

ABOUT THE ROLE:

The Support Engineer will be responsible for the support and commissioning of our products. Based in our offices, the Support Engineer will be a part of the support team and will play a key role in the testing and commissioning equipment within the UK, Europe, and worldwide. This role will involve approximately 25% of travel.

KEY RESPONSIBILITIES

  • Working with customers via telephone or email to resolve technical issues
  • Collaborating with the Customer Support Manager to develop and implement support strategies
  • Providing technical guidance and training to customers and internal teams

REQUIREMENTS

  • Strong technical knowledge of electronics and product commissioning
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively


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