Electronics Support Specialist
3 weeks ago
ABOUT THE ROLE:
The Support Engineer will be responsible for the support and commissioning of our products. Based in our offices, the Support Engineer will be a part of the support team and will play a key role in the testing and commissioning equipment within the UK, Europe, and worldwide. This role will involve approximately 25% of travel.
KEY RESPONSIBILITIES
- Working with customers via telephone or email to resolve technical issues
- Collaborating with the Customer Support Manager to develop and implement support strategies
- Providing technical guidance and training to customers and internal teams
REQUIREMENTS
- Strong technical knowledge of electronics and product commissioning
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
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