Electronics Support Specialist
3 weeks ago
As a key member of the ETS Technical support team, the Support Engineer will be responsible for the support and commissioning of our range of products.
Based in our offices, the Support Engineer will play a crucial role in the testing and commissioning of equipment within the UK, Europe, and worldwide.
This role involves approximately 25% travel.
Key responsibilities include:
- Providing customer support via telephone or email
- Ensuring systems are tested and meet customer specifications prior to shipping, liaising with the design team as required
- Installing and commissioning systems at customer sites, including test, calibration, and performing acceptance tests against contract specifications
- Working closely with the design team to ensure adequate understanding of the system is gained prior to commissioning
- Providing a daily update to the Operations Director while commissioning
Requirements include:
- Educated to a minimum of HNC level in Electronics or similar
- Ability to liaise and communicate with external customers in English in a clear and professional manner
- Valid passport, full driving license, and the ability to travel
- Working knowledge of Microsoft Windows operating systems and Microsoft Office
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