Customer Support Specialist

3 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Stark Danmark AS Full time

At Jewson Partnership Solutions, we're seeking a Customer Service Advisor to join our team in Newcastle (St Lawrence Road). The ideal candidate will have excellent communication skills and a proactive attitude, with a passion for delivering great service to our customers.

We offer a fulfilling and enjoyable work environment with opportunities for career growth, a competitive salary, staff discount, life assurance, and 34 days of holiday.

Key responsibilities include:

  1. Developing great relationships with customers, understanding their needs, and providing proactive advice and solutions.
  2. Serving customers at the trade counter, using in-house systems to process orders and keep customers updated.
  3. Acting as a point of contact for customers, helping with queries and issues, and working to resolve them quickly.

We provide a range of benefits, including a Retirement Savings Plan, Life Assurance, WorkPerks, Aviva Digicare+ Workplace App, and more.

Jewson Partnership Solutions is dedicated to delivering more for Registered Providers of Social Housing, Repairs & Maintenance Contractors, and organisations operating in the public sector.



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