Domestic Loss Adjuster

4 weeks ago


Stirling, Stirling, United Kingdom Sedgwick Full time

About the Role:

We are seeking a highly skilled and motivated Domestic Loss Adjuster to join our team at Sedgwick. As a Domestic Loss Adjuster, you will be responsible for handling a portfolio of domestic losses, from visiting the customer to finalisation of the claim.

Key Responsibilities:

  • Effective communication with policyholders, insurance companies, contractors, and other stakeholders.
  • Strong analytical skills to assess the cause and extent of the loss.
  • Dealing with property damage claims often involves complex situations and challenges.
  • Accuracy is crucial in assessing property damage and determining the appropriate compensation.
  • Handling multiple claims simultaneously, prioritising tasks, and meeting deadlines to ensure timely resolution of claims.
  • Demonstrating empathy and providing excellent customer service, showing understanding and support throughout the claims process.
  • Strong negotiation skills to reach fair and satisfactory settlements for all parties.
  • Maintaining confidentiality, avoiding conflicts of interest, and adhering to professional standards and codes of conduct.
  • Adapting quickly to different situations, ensuring effective and efficient claim resolution.

About Sedgwick:

Sedgwick is a company that values creativity, caring, and diversity. We celebrate our differences and cultivate uniqueness and belonging, allowing us to connect with our consumers on a personal level, understand our clients' needs, support the communities in which we operate, and perform at our best.

What We Offer:

  • Structured programmes with clear timescales and transparent career pathways.
  • Fully supported professional qualifications with rewards.
  • Truly flexible working, a mix of office and home.
  • Competitive salary.
  • You will join an appropriate incentive (bonus) scheme.
  • Fully funded company vehicle or cash in lieu allowance (Full UK driving licence essential).
  • Employee assistance programme for employee wellbeing.
  • Life assurance.
  • Group Income Protection.
  • Private healthcare plan (including pre-existing conditions).
  • A Self Invested Personal Pension Scheme.
  • Annual leave allowance of 25 days + public holidays.
  • Voluntary benefits – Purchase extra holidays, dental cover, cycle to work scheme, season ticket loan, and digital GP apps.


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