Strategic Quality Director

2 days ago


Manchester, United Kingdom Chartered Management Institute Full time
About the Role

We are seeking a Strategic Quality Director to join our team at the Chartered Management Institute (CMI). This is a senior leadership role that will play a critical part in ensuring the quality and compliance of our qualifications and services.

The successful candidate will be responsible for leading and managing a team of quality managers, awarding body staff, and contractors to ensure consistently high performance and alignment with objectives. This includes overseeing new product development and delivery, as well as international initiatives.

A key aspect of this role is maintaining and updating policies, procedures, and guidance to ensure they remain fit for purpose and are properly communicated and understood. The Strategic Quality Director will also be responsible for managing appeals, complaints, and other special considerations.

This is an excellent opportunity for a seasoned professional to take on a challenging and rewarding role that requires strong leadership, communication, and problem-solving skills.

Key Responsibilities:

  • Leading and managing a team of quality managers, awarding body staff, and contractors.
  • Overseeing new product development and delivery.
  • Maintaining and updating policies, procedures, and guidance.
  • Managing appeals, complaints, and other special considerations.
About Us

The Chartered Management Institute (CMI) is a not-for-profit organization that sets the Professional Standard in Management and Leadership. We work with businesses and education providers to inspire people to unleash their potential through qualifications, apprenticeships, and training.

We offer a dynamic and ambitious working environment with opportunities for professional development and growth. If you are passionate about quality and leadership, we encourage you to apply for this exciting opportunity.



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