Client Growth Specialist

3 days ago

London, Greater London, United Kingdom Astound Commerce Full time

About the Role:

As a Client Partner at Astound Commerce, you will be at the forefront of driving strategic client relationships and unlocking growth opportunities.

Key Responsibilities:

  • Foster client growth and acquisition by leveraging our suite of services to address client needs and drive revenue growth.
  • Identify and capitalize on upsell and cross-sell opportunities, expanding our client portfolio while maximizing value.
  • Lead the charge in developing and executing sales strategies, guiding your team through every step to ensure successful outcomes.
  • Craft customized growth strategies backed by data-driven insights, setting the stage for client success and long-term partnerships.
  • Drive client business planning sessions, aligning objectives and identifying growth pathways for mutual benefit.
  • Ensure retention and renewal by securing renewals with enhanced terms and profitability, demonstrating the ongoing value of our solutions.
  • Cultivate lasting relationships built on trust and satisfaction, understanding client goals and challenges to deliver tailored solutions.
  • Become a trusted advisor by understanding client objectives, challenges, and industry dynamics.
  • Forge strong connections with key stakeholders, maintaining clear communication channels and fostering mutual understanding.
  • Keep clients informed on the latest industry trends, competitive insights, and best practices, providing invaluable guidance along their journey.

About You:

  • Bachelor's degree in business administration, marketing, or a related field.
  • Proven track record of success in sales roles, with a minimum of 3 years of experience in a similar capacity.
  • Proficiency in SF CRM software and other sales productivity tools.
  • Excellent knowledge of Salesforce Community.
  • Salesforce product acumen above and beyond Commerce.
  • Referencable relationships.
  • Experience of selling professional services within the Salesforce ecosystem.

About Astound Commerce:

  • A forward-thinking company that embraces creativity and encourages bold ideas.
  • A supportive environment where your voice is heard, and your ideas are valued.
  • A diverse team of experts who share your passion for excellence.

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