Client Success Manager

4 weeks ago


London, Greater London, United Kingdom Growth Kitchen Full time

Growth Kitchen is a dynamic food technology company on a mission to revolutionize the way people eat great food. Our platform empowers kitchen operators to sell well-known restaurant brands, such as The Athenian, from their existing kitchens.

This exciting opportunity is crucial in helping our restaurant partners succeed in delivery and grow with us across the country. As Growth Kitchen expands from a few dozen clients to hundreds of sites, this role will play a key part in driving our growth outlook.

We're a young and small team with a high sense of urgency to deliver on our mission. If you want to have a major impact on our growth while rocket-fueling your career in account management and business operations, you will love working here.

As part of the role, you will:

  • Manage our restaurant partners end-to-end, helping them maximize their sales
  • Own the customer relationship end-to-end, tracking against key metrics with customers, ensuring they are happy
  • Identify expansion opportunities with customers that would suit their business: new brands, new sales channels, or new locations
  • Work on project-based workstreams that allow us and our clients to do our jobs better, building an awesome product and customer experience

Requirements

  • Recently graduated from a top-tier university
  • Ideal - work experience through placement, internship, or a full/part-time job
  • Desire to get involved in dynamic startups, deal with curve balls, learn work with a wide range of teams and stakeholders
  • Passion for the food sector and technology
  • A clear communicator with the client at the front of their mind

Benefits

  • Competitive salary
  • Significant stock options
  • Pension Scheme
  • 25 days of holiday + bank holidays


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