Client Growth Specialist

3 weeks ago

London, Greater London, United Kingdom Astound Commerce Full time

Unlock Client Potential

Astound Commerce is seeking a seasoned Client Partner to drive strategic client relationships and growth opportunities. As a key member of our team, you will be responsible for fostering meaningful connections, empowering clients, and delivering tangible value.

Key Responsibilities:

  • Foster client growth and acquisition through strategic planning and execution.
  • Identify and capitalize on upsell and cross-sell opportunities to expand client portfolio and maximize value.
  • Develop and execute sales strategies to drive revenue growth and client success.
  • Craft customized growth strategies backed by data-driven insights to set clients up for success.
  • Drive client business planning sessions to align objectives and identify growth pathways.
  • Ensure retention and renewal through secure renewals with enhanced terms and profitability.
  • Cultivate lasting relationships built on trust and satisfaction, understanding client goals and challenges to deliver tailored solutions.

Requirements:

  • Bachelor's degree in business administration, marketing, or a related field.
  • Proven track record of success in sales roles, with a minimum of 3 years of experience in a similar capacity.
  • Proficiency in SF CRM software and other sales productivity tools.
  • Excellent knowledge of Salesforce Community and product acumen above and beyond Commerce.
  • Referencable relationships and experience selling professional services within the Salesforce ecosystem.

Why Astound Commerce:

  • Impact: Your contributions directly influence client success and organizational growth.
  • Collaboration: Work alongside a diverse team of experts who share your passion for excellence.
  • Growth: Continuous learning and development opportunities to sharpen your skills and advance your career.
  • Innovation: Be part of a forward-thinking company that embraces creativity and encourages bold ideas.
  • Culture: Join a supportive environment where your voice is heard, and your ideas are valued.

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