Hotel Night Support Associate

1 week ago


Liverpool, Liverpool, United Kingdom Klarent Hospitality Limited Full time

Klarent Hospitality Limited is an equal opportunities employer seeking a skilled Night Porter to join its team. The successful candidate will have excellent communication skills, a positive attitude, and the ability to work effectively under pressure.

The salary for this position is approximately £19,000 - £22,000 per annum, depending on experience.

Job Description

The Night Porter will be responsible for:

  • Delivering exceptional customer experiences through night-hour assistance;
  • Ensuring guest satisfaction by achieving positive outcomes from guest queries;
  • Handling luggage and packages efficiently and effectively;
  • Maintaining a clean and safe working environment;
  • Working collaboratively with the Night Management team to ensure seamless operations.
Skills and Qualifications

The ideal candidate will possess:

  • Excellent communication and interpersonal skills;
  • Ability to work effectively under pressure;
  • Positive attitude and a passion for delivering exceptional customer service;
  • Ability to lift heavy objects and move quickly around the hotel;
  • Basic knowledge of hotel operations and procedures.
What We Offer

Klarent Hospitality offers a competitive salary and benefits package, including:

  • Meal provision during shifts;
  • Sales incentives and rewards;
  • Discounts on leisure activities;
  • Free car parking;
  • Access to training and development opportunities;
  • Pension enrolment.


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