Hotel Night Support Associate
1 week ago
Klarent Hospitality Limited is an equal opportunities employer seeking a skilled Night Porter to join its team. The successful candidate will have excellent communication skills, a positive attitude, and the ability to work effectively under pressure.
The salary for this position is approximately £19,000 - £22,000 per annum, depending on experience.
Job DescriptionThe Night Porter will be responsible for:
- Delivering exceptional customer experiences through night-hour assistance;
- Ensuring guest satisfaction by achieving positive outcomes from guest queries;
- Handling luggage and packages efficiently and effectively;
- Maintaining a clean and safe working environment;
- Working collaboratively with the Night Management team to ensure seamless operations.
The ideal candidate will possess:
- Excellent communication and interpersonal skills;
- Ability to work effectively under pressure;
- Positive attitude and a passion for delivering exceptional customer service;
- Ability to lift heavy objects and move quickly around the hotel;
- Basic knowledge of hotel operations and procedures.
Klarent Hospitality offers a competitive salary and benefits package, including:
- Meal provision during shifts;
- Sales incentives and rewards;
- Discounts on leisure activities;
- Free car parking;
- Access to training and development opportunities;
- Pension enrolment.
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