Technical Service Delivery Expert
2 days ago
Technical Service Delivery Expert
Job Summary:We are seeking a Technical Service Delivery Expert to join our team at Innovate UK. The successful candidate will have experience in managing technical changes, implementing fixes, and providing expert support across our Funding Platform.
Key Responsibilities:
- Oversee technical changes, minor enhancements, and system incidents
- Support Post-Incident Review (PIR) meetings and follow up on pending actions
Requirements:
- Proven track record of ensuring best practices and meeting service standards
- Experience in a large enterprise service environment
- Commitment to meeting Service Level Targets (SLTs) and Key Performance Indicators (KPIs)
Benefits:
- Competitive salary: £45,272 gross per annum
- Opportunities for professional development and growth
- Collaborative and supportive work environment
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