Service Delivery Expert

3 weeks ago


Swindon, Swindon, United Kingdom Sigma Full time

**Introduction**

Sigma is a leading provider of innovative solutions and services. We are currently seeking a talented Service Delivery Expert to join our team.

As a Service Delivery Expert, you will play a critical role in ensuring the effective delivery of our services to clients across the UK. This will involve working closely with internal teams to identify and resolve technical issues, as well as providing exceptional customer service.

**About the Job**

The ideal candidate will have a strong background in engineering and technical troubleshooting, with excellent communication and interpersonal skills. A full training program is provided, giving you the opportunity to learn from industry experts with decades of experience.

**Salary Details**

We offer a competitive salary of approximately £35,000 per annum, plus additional benefits such as an extra monthly holiday after probation, as part of our generous flexi-time scheme.

**Key Responsibilities**

Your primary responsibilities will include:

  1. Providing technical support to clients across the UK, resolving issues efficiently and effectively;
  2. Collaborating with internal teams to identify and resolve root causes of technical issues;
  3. Maintaining accurate records of all technical interactions and activities.

**Benefits**

We offer a range of benefits to support your career development and well-being, including:

  • A competitive salary package;
  • An extra monthly holiday after probation;
  • Ongoing training and development opportunities;
  • A dynamic and supportive work environment.


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