Dental Receptionist

3 weeks ago


Market Rasen, Lincolnshire, United Kingdom Bupa Dental Care Full time
About the Role

Bupa Dental Care is seeking a highly skilled and organized Dental Receptionist to join their team in Market Rasen. As a key member of the practice, you will be responsible for providing exceptional patient care and administrative support to ensure the smooth operation of the practice.

Key Responsibilities
  • Meet and greet patients, providing a warm and welcoming first impression
  • Manage patient appointments, answer phone calls, and update patient records
  • Coordinate care packages for patients, working closely with clinicians to ensure seamless care
  • Confidently promote and upsell Bupa Dental Care products and services, including plan options, finance, and insurance claims
  • Provide excellent customer service, both face-to-face and via email
  • Support the Practice Manager and clinical team to maintain a high level of practice efficiency
  • Handle patient payments and maintain confidentiality
Requirements
  • Positive and professional attitude in a fast-paced environment
  • Previous administration or receptionist experience, preferably in a healthcare setting
  • Strong communication skills, both written and verbal
  • Proficient in Microsoft Word and Outlook, with excellent organizational skills
  • Experience promoting company products and services
  • Preferred experience with Dentally
What We Offer
  • Competitive pay rates and opportunities for training and development
  • Access to MyHealthcare, providing quick and easy access to health-related support and advice
  • My Bupa Extras, offering discounts and rewards at popular retailers
  • Access to discounted dental insurance for you and your family
  • Additional health and wellbeing benefits, including Cycle to Work Scheme and free annual Flu vaccine
  • Wagestream, allowing you to access your income before payday
  • Opportunities for career development and growth within Bupa Dental Care

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