Dental Receptionist
4 weeks ago
About the Role
Bupa Dental Care is seeking a skilled and friendly Dental Receptionist to join their team in Market Rasen. As a key member of the practice, you will be responsible for providing exceptional patient care and administrative support to ensure a smooth and efficient experience for all patients.
Key Responsibilities
- Meet and greet patients, providing a warm and welcoming first impression
- Manage patient appointments, answer phone calls, and update patient records
- Coordinate care packages for patients, working closely with clinicians to ensure seamless care
- Confidently promote and upsell Bupa Dental Care products and services, including Plan options, Finance, and Insurance claims
- Provide excellent customer service, both face-to-face and over the phone
- Support the Practice Manager and clinical team to maintain a smooth-running practice
- Handle payments and maintain patient confidentiality
Requirements
- Positive and professional attitude in a fast-paced environment
- Previous administration or receptionist experience, preferably in a healthcare setting
- Strong communication skills, both verbal and written
- Proficient in Microsoft Word and Outlook, with excellent organizational skills
- Previous experience promoting company products and services
- Preferred experience with Dentally
What We Offer
- Competitive pay rates and opportunities for training and development
- Access to MyHealthcare, providing quick and easy access to health-related support and advice
- My Bupa Extras, offering discounts and rewards at popular retailers
- Access to discounted dental insurance for you and your family
- Additional health and wellbeing benefits, including Cycle to Work Scheme and free annual Flu vaccine
- Wagestream, allowing you to access your income before payday
- Opportunities for career development and growth within Bupa Dental Care
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