Dental Receptionist

4 weeks ago

Market Rasen, Lincolnshire, United Kingdom Bupa Dental Care Full time

About the Role

Bupa Dental Care is seeking a skilled Dental Receptionist to join their experienced team. As a key member of the practice, you will be responsible for providing exceptional patient care and ensuring a smooth experience for all visitors.

Key Responsibilities

  • Meet and greet patients, providing a warm and welcoming first impression
  • Manage appointments, answer phone calls, and update patient records with accuracy and efficiency
  • Coordinate care packages for patients, working closely with clinicians to ensure seamless care
  • Confidently promote and upsell Bupa Dental Care products and services, including plan options, finance, and insurance claims
  • Deliver exceptional customer service, face-to-face, over the phone, and via email
  • Support the Practice Manager and clinical team in maintaining a smooth practice operation
  • Handle payments and maintain patient confidentiality

Requirements

  • Ability to work positively and professionally in a fast-paced environment
  • Previous administration or receptionist experience, preferably in a healthcare setting
  • Strong communication skills, both verbal and written
  • Proficiency in Microsoft Word and Outlook, with excellent organizational skills
  • Previous experience promoting company products and services
  • Preferred experience with Dentally

What We Offer

  • Competitive pay rates and opportunities for training and development
  • Access to MyHealthcare, providing quick and easy support for various health-related issues
  • My Bupa Extras, offering discounts and tools for financial wellbeing
  • Access to a wide range of gyms and fitness facilities, as well as online digital fitness providers
  • Mental health support, including Employee Assistance Programme and Family Mental HealthLine
  • Discounted dental insurance for you and your immediate family
  • Additional health and wellbeing benefits, including Cycle to Work Scheme and free annual Flu vaccine
  • Wagestream, allowing access to your income before payday
  • Access to career pathways and support throughout your working life with Bupa Dental Care

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