Dental Receptionist
1 week ago
About the Role
Bupa Dental Care is seeking a skilled Dental Receptionist to join their experienced team. As a key member of the practice, you will be responsible for providing exceptional patient care and ensuring a smooth experience for all visitors.
Key Responsibilities
- Meet and greet patients, providing a warm and welcoming first impression
- Manage appointments, answer phone calls, and update patient records with accuracy and efficiency
- Coordinate care packages for patients, working closely with clinicians to ensure seamless care
- Confidently promote and upsell Bupa Dental Care products and services, including plan options, finance, and insurance claims
- Deliver exceptional customer service, face-to-face, over the phone, and via email
- Support the Practice Manager and clinical team in maintaining a smooth practice operation
- Handle payments and maintain patient confidentiality
Requirements
- Ability to work positively and professionally in a fast-paced environment
- Previous administration or receptionist experience, preferably in a healthcare setting
- Strong communication skills, both verbal and written
- Proficiency in Microsoft Word and Outlook, with excellent organizational skills
- Previous experience promoting company products and services
- Preferred experience with Dentally
What We Offer
- Competitive pay rates and opportunities for training and development
- Access to MyHealthcare, providing quick and easy support for various health-related issues
- My Bupa Extras, offering discounts and tools for financial wellbeing
- Access to a wide range of gyms and fitness facilities, as well as online digital fitness providers
- Mental health support, including Employee Assistance Programme and Family Mental HealthLine
- Discounted dental insurance for you and your immediate family
- Additional health and wellbeing benefits, including Cycle to Work Scheme and free annual Flu vaccine
- Wagestream, allowing access to your income before payday
- Access to career pathways and support throughout your working life with Bupa Dental Care
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