Receptionist

6 months ago


Market Harborough, United Kingdom DHU Healthcare Full time

Job Introduction **Receptionist - Urgent Care**20 hour per week**Market Harborough Medical Centre, LE16 9BX**£21,394 per annum (pro rata)** DHU Healthcare is a ‘not-for-profit’ community interest company providing a diverse range of services to the NHS frontline, including urgent and emergency care, primary care, out of hours services and NHS111. We care for patients across the West and East Midlands - a population totalling around 14 million. As a socially conscious organisation, we provide compassionate, high-quality care to our patients and offer a supportive work environment to our 2,500 DHU employees. If you would like to find out more about us, you can visit our website at Our profile: DHU Healthcare. **About the role**This post provides reception support to clinical staff and Patients. The role requires a good working knowledge of reception duties preferably in a medical setting but not essential. A good level of Information Technology skills required as the service uses a computerised clinic system (e.g. SystmOne).

We are always:

- ** Compassionate** - we show kindness, consideration and understanding in everything we do - and demonstrate our caring nature to our patient, people, and communities.
- ** Accomplished **- we are available day and night - a response, adaptable, professional NHS partner, providing the best advice, care, and treatment for every individual.
- ** Respectful **- we recognise the value that individual and team difference bring - welcoming views, listening, being honest, and learning from others’ experiences.
- ** Encouraging **- we believe everyone matters, so we inspire confidence in other - promoting ‘speaking up’, fostering career-long learning and development, and supporting improvement ideas.

**Responsibilities**:

- To make ready the reception area to receive patients from first appointment time reporting any issues to the relevant person.
- Each Consultation room needs to be cleaned in accordance with the Clinic room checklist and any resources need to be stocked ready for patient care. I.e. Examination couch ready and ensure there is enough couch roll for the shift.
- Emergency equipment i.e. Resus bag, DE fib is to be collected from the storeroom and placed in an accessible place for all Clinicians.
- To receive and record incoming calls from Fosse House, other organisations i.e. Bed Bureau and colleagues accurately and transferring calls as appropriate to Clinicians and other staff.
- Comfort call patients if they do not attend their appointment.
- To receive patients, dealing with their enquiries and explaining hub procedures i.e. infection control protocol.
- To ensure all SystmOne processes and procedures are completed. I.e. arriving patients, merging 111 letters, completing discharge letters, and sending discharge summary tasks.
- To assist the Clinician as requested in Chaperone duties.
- To assist the Clinician as requested by telephoning emergency services, bed bureau etc.
- To immediately bring to the attention of the Manager any issue or incident, clinical or otherwise, that would attract censure or praise, or might bring DHU to the attention of the SHA, CCG, PBC or LMC or into the public view.
- To maintain confidentiality of information relating to patients, clients, staff and other users of the services.

***Essential Skills**:

- Flexibility to meet service/Rota needs including annual leave and sickness cover.
- Full valid driving license and use of a vehicle and able to travel to other DHU bases on occasions.
- Requirement to meet DBS and other checks that must be satisfactory to DHU Health Care CIC Urgent Care Division (Leicestershire) recruitment process.
- High level of reception experience.
- Accuracy and attention to detail.
- Good team player able to work within a multi-disciplinary team.
- Ability to work under own initiative.
- High level of interpersonal skills.
- Adhere to the Confidentiality Code and Data Protection Regulations.

**Desirable Skills**
- Previous experience in a health care environment desirable.

***In return, we can offer**:Joining DHU means you will receive some great benefits. This will include access to the NHS pension scheme - alongside a generous annual leave allowance that grows with your length of service or recognises your existing NHS commitment. We provide an incremental sick pay scheme and family friendly policies like maternity and paternity pay that match the NHS offer, alongside working enhancements including an additional 30 - 45% of annual salary for unsociable hours benefit (earning potential will vary on shift days / times). We will also support your health and wellbeing - with complementary Westfield Health Insurance membership which covers basic costs like your dental care, glasses, physiotherapy, chiropody and many more. At DHU Healthcare, we are committed to fostering an environment where Equity, Diversity, Inclusion, and a strong sense of Belonging are not only celebrated but actively prom


  • Receptionist

    6 months ago


    Market Harborough, United Kingdom Rosewood Manor Full time

    **Are you a friendly, welcoming individual with experience in dealing with the general public? Do you have exceptional communication skills with people of all levels?** The exceptional team at Rosewood Manor is currently seeking a **Receptionist Administrator** to support them on a full time, permanent basis. With the 70-bed home being purpose-built with...

  • Receptionist

    5 months ago


    Market Harborough, United Kingdom Zoop Recruitment Full time

    Due to significant growth, we are currently looking for an experienced Receptionist to join a fantastic and exciting company in **Market Harborough.** **This is a permanent position and can accomodate with Full time or Part time.** **Main responsibilities**: - Answering the telephone and redirecting calls to staff - Meet & greet clients - offer drinks -...

  • Receptionist

    5 months ago


    Market Harborough, United Kingdom Premier Inn Full time

    We're currently recruiting in our Market Harborough Premier Inn Premier Inn. Working 32 hours per week, paying up to £10.82 per hour. **Receptionist - Market Harborough Premier Inn -** Hotel** Come and be a Receptionist at Market Harborough Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome...

  • Receptionist

    6 months ago


    Market Harborough, United Kingdom Premier Inn Full time

    We're currently recruiting in our Market Harborough Premier Inn. Working 16 hours per week, paying up to £10.82 per hour. **Receptionist - Market Harborough Premier Inn - Hotel** Come and be a Receptionist at Market Harborough Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help...

  • Receptionist

    6 months ago


    Market Harborough, United Kingdom Bupa Dental Care Full time

    **We are looking for a full-time Receptionist to join our established team at Market Harborough.** **Vacancy Details**: - Monday to Friday - Competitive hourly rate Here at Bupa Dental Care our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and...

  • Receptionist

    5 months ago


    Market Harborough, United Kingdom Bupa Dental Care Full time

    **Dental Receptionist: Bupa Dental Care Market Harborough** **Full Time Position** **Working Pattern: Monday to Friday 37.5 Hours** **Competitive Rate of Pay** **Here at **Bupa Dental Care** o**ur people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and...

  • Receptionist

    5 months ago


    Market Harborough, United Kingdom Emprego UK Full time

    We have a great opportunity for a Receptionist to join our team based in St Lukes Hospital. The salary on offer is **£22,581.25 £11.55 per hour.** **This is Permanent part time position working 22.5 hours per week.** The working hours are **Monday-Friday 8.30am-1pm.** **No DBS Required.** We also offer; 27 days holiday not including bank holidays,...

  • Receptionist

    5 months ago


    Market Harborough, United Kingdom NHS Property Services Full time

    We have a great opportunity for a Receptionist to join our team based in St Lukes Hospital. The salary on offer is **£22,581.25 £11.55 per hour. **This is Permanent part time position working 22.5 hours per week.** The working hours are **Monday-Friday 8.30am-1pm.** **No DBS Required.** We also offer; 27 days holiday not including bank holidays, access...

  • Weekend Receptionist

    6 months ago


    Market Harborough, United Kingdom Rosewood Manor Care Home Full time

    **Rosewood Manor** are seeking a **Weekend Receptionist **to be responsible for the effective management of enquiries and general administration in the Care Home. **Key Responsibilities** 1. To respond to customer enquiries in a friendly and effective manner, making sure electronic records are maintained. 2. To show visitors around the care home in...


  • Market Harborough, United Kingdom Joules Full time

    Give your career a breath of fresh (countryside) air. For the colourful and carefree who make the most out of life, Joules is the British country lifestyle brand that encourages all of life’s adventures. At Joules, we design clothing, accessories and homeware for all the family. Alongside a whole lot more. We are inspired by nature. We have fun. And we...


  • Market Harborough, United Kingdom Care UK Full time

    Are you a caring and passionate individual looking for a rewarding career and opportunities for development? Join Care UK, an award-winning care provider as a Receptionist. You’ll be a valuable member of our friendly, close-knit team, promoting the well-being of our residents and the successful running of our care home. **The Role** - Provide a warm...


  • Market Harborough, United Kingdom Revive Skin & Spa Full time

    Join Our Team at Revive Skin and Spa! Position: Front of House / Receptionist Criteria: This is a busy client facing role, we are looking for someone who has administration experience as well as experience looking after our customer needs and ensuring the client journey maintains our 5 star experience. Location: Market Harborough **2 week rota** **Week...

  • Receptionist

    5 months ago


    Market Harborough, United Kingdom NHS Professionals Full time

    **Job Title**: Receptionist **Location**: Various locations across Leicester **Pay Rate**:£11.55 per hour **Hours**: Flexible Shifts Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then NHS Property Services Ltd is the place for you. **About the Trust** NHS Property Services partner...

  • Receptionist

    5 months ago


    Burnham Market, United Kingdom City Pub Group Full time

    **Are you interested in an exciting opportunity to join us as a receptionist?** The Hoste is looking for a great receptionist to join the team. At the Hoste we strive for excellence in our customer care and satisfaction. We are the face of the hotel and always go the extra mile and pay attention to all details. - **£11.00 per hour, plus great tips - OTE...

  • Receptionist

    6 months ago


    Market Rasen, United Kingdom Bupa Dental Care Full time

    **Receptionist - Market Rasen** **Full-time** Here at Bupa Dental Care our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented experts. As a Dental Receptionist you’ll benefit from an...


  • Market Rasen, Lincolnshire, United Kingdom Bupa Dental Care Full time

    Bupa Dental Care is seeking a skilled Receptionist to provide exceptional patient care and support to our experienced team.As a Receptionist, you will be the first point of contact for patients, providing a warm and welcoming experience. Your key responsibilities will include:Meeting and greeting patients, providing a great first impression and patient...


  • Market Drayton, United Kingdom Equity Will Writers Ltd Full time

    Job Overview: Equity Will Writers Ltd has an exciting opportunity for a full-time Receptionist / Administrator to join their admin team in Market Drayton. This role is to provide support to ensure the efficient operation of the administrative office, ensuring all duties are completed accurately and delivered with high quality and in a timely manner. These...


  • Market Drayton, United Kingdom Equity Will Writers Ltd Full time

    Job Overview: Equity Will Writers Ltd has an exciting opportunity for a full-time Receptionist / Administrator to join their admin team in Market Drayton. This role is to provide support to ensure the efficient operation of the administrative office, ensuring all duties are completed accurately and delivered with high quality and in a timely manner. These...

  • Receptionist

    2 months ago


    Market Rasen, United Kingdom Bupa Dental Care Full time

    Bupa Dental Care Market Rasen are looking for a Dental Receptionist to join their experienced team. Here at our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented experts. What’s...


  • Market Rasen, Lincolnshire, United Kingdom Bupa Dental Care Full time

    Bupa Dental Care is seeking a skilled Dental Receptionist to provide exceptional patient care and support to our experienced team.As a Dental Receptionist, you will be the first point of contact for patients, providing a warm and welcoming experience. Your key responsibilities will include:Meeting and greeting patients, providing a great first impression and...