Weekend Receptionist

**Rosewood Manor** are seeking a **Weekend Receptionist **to be responsible for the effective management of enquiries and general administration in the Care Home.

**Key Responsibilities**

1. To respond to customer enquiries in a friendly and effective manner, making sure electronic records are maintained.

2. To show visitors around the care home in absence of the Care Manager/Team leader.

3. Maintain accurate and complete records for residents and staff members confidentially in line with the company’s policies and procedures.

4. Dealing with telephone calls effectively from Doctors, Social Workers, Residents Family members and Professionals.

5. Report any maintenance issues to the Maintenance Operative accordingly

6. Communicating with residents/visitors in a friendly and appropriate manner.

7. Provide administration support to the Home Manager and any other duties required.

**Person specification**

Good numeric and literacy skills

Knowledge/Experience of MS Word, MS Excel and MS Outlook

Good communication skills

Professional telephone manner

Practical and organised

Team player

Reliable and punctual

Genuine interest in working with a caring environment

**Job Type**: Part-time

Pay: £11.72 per hour

Expected hours: 15 per week

Work Location: In person