Visitor Experience Leadership Role

2 days ago


Aylesbury, United Kingdom Rothschild Foundation Full time
Job Title: Heritage and Museum Operations Manager

**Job Description:**

We are seeking a highly skilled and experienced individual to join our team as the Heritage and Museum Operations Manager at the Rothschild Foundation. As a key member of our management team, you will be responsible for delivering exceptional visitor experiences and ensuring that our house visit and visitor engagement programme is seamless throughout the year.

Key Responsibilities:
• Develop and implement strategies to enhance the overall visitor experience, ensuring that every aspect of the visit is taken into account.
• Manage the day-to-day operations of the house-based visitor operation, working closely with the Assistant Visitor Experience Manager (AVEM) to ensure consistency in the visit experience.
• Oversee the operational delivery of public tours and walks, ensuring that they are consistently delivered to a high standard and sufficiently resourced with staff and volunteers.
• Line manage the AVEM, providing operational guidance and supporting their growth in post, while also coaching and mentoring the House based staff (Experience, Operations and Welcome Assistants) and volunteer (House Host) teams.
• Develop and implement staffing plans to ensure all aspects of the visitor operation are sufficiently resourced and align with agreed budgets.

Requirements:
• 3-5 years' operational and line management experience in a fast-paced visitor-facing role, preferably within the heritage/museum sector.
• An accomplished and experienced line manager with an empowering style, and motivational skills including coaching, team development, and effective communication.
• Proven experience and passion for delivering a culture of exceptional visitor experience and engagement activities.
• Ability to manage time effectively and efficiently, across project management and daily operations, being visible and providing support to the team, while progressing and implementing departmental planning.

Salary: £55,000 - £70,000 per annum, depending on experience.

This is a full-time position, and we offer a competitive salary, generous benefits package, and opportunities for professional development.

  • Aylesbury, United Kingdom Rothschild Foundation Full time

    Job DescriptionWe are seeking a skilled and experienced professional to join our team as a Visitor Experience Operations Manager at the Rothschild Foundation. This exciting opportunity offers a unique chance to work in a fast-paced environment, leading the operational management of our heritage site.The successful candidate will be responsible for overseeing...


  • Aylesbury, United Kingdom Rothschild Foundation Full time

    The Visitor Experience Manager (VEM) is an integral part of the management team responsible for the oversight of a seamless House visit and visitor engagement programme during varied opening hours throughout the year to ensure that every aspect of the experience is taken into account. With extensive management experience in a visitor facing environment, the...


  • Aylesbury, United Kingdom Rothschild Foundation Full time

    The Visitor Experience Manager (VEM) is an integral part of the management team responsible for the oversight of a seamless House visit and visitor engagement programme during varied opening hours throughout the year to ensure that every aspect of the experience is taken into account. With extensive management experience in a visitor facing environment, the...


  • Aylesbury, Buckinghamshire, United Kingdom Rothschild Foundation Full time

    About the JobRothschild Foundation is seeking an experienced Visitor Experience Lead to join our team. As a key member of our Visitor Experience department, you will play a vital role in delivering exceptional visitor experiences across our heritage site.As a Visitor Experience Lead, you will be responsible for developing and implementing strategies to...


  • Aylesbury, United Kingdom Waddesdon Manor Full time

    Visitor Experience Assistant (VEAs) Waddesdon is an historic house and garden open to the public. Created by Baron Ferdinand de Rothschild from 1874, it is home to the Rothschild Collection. Waddesdon’s collections are exceptionally rich in fine and decorative arts of the 18th century, assembled by three generations of the Rothschild family. Since 1957...


  • Aylesbury, United Kingdom Rothschild Foundation Full time

    About Rothschild FoundationRothschild Foundation is a leading heritage institution dedicated to preserving and promoting our cultural heritage. Our mission is to provide exceptional guest experiences and educational programs that inspire and engage audiences.Job DescriptionWe are seeking an experienced and passionate Visitor Experience Manager to join our...


  • Aylesbury, Buckinghamshire, United Kingdom Buckinghamshire Healthcare NHS Trust Full time

    About the JobWe are seeking a highly motivated and experienced Community Health Visitor to join our team in Buckinghamshire. As part of our Health Visiting Service, you will play a key role in providing high-quality care to clients and their families.Key ResponsibilitiesThe successful candidate will be responsible for leading the delivery of the Healthy...


  • Aylesbury, United Kingdom Waddesdon Manor Full time

    Visitor Welcome Assistant Waddesdon is an historic house and garden open to the public. Created by Baron Ferdinand de Rothschild from 1874, it is home to the Rothschild Collection. Waddesdon’s collections are exceptionally rich in fine and decorative arts of the 18th century, assembled by three generations of the Rothschild family. Since 1957 the Manor...


  • Aylesbury, United Kingdom Waddesdon Manor Full time

    Waddesdon is an historic house and garden open to the public. Created by Baron Ferdinand de Rothschild from 1874, it is home to the Rothschild Collection. Waddesdon’s collections are exceptionally rich in fine and decorative arts of the 18th century, assembled by three generations of the Rothschild family. Since 1957 the Manor has been owned by the...


  • Aylesbury, Buckinghamshire, United Kingdom Buckinghamshire Healthcare NHS Trust Full time

    Job OverviewAs a Clinical Lead Health Visitor at Buckinghamshire Healthcare NHS Trust, you will play a key role in shaping the future of health visiting services in the county. With a strong focus on delivering high-quality care to our clients and their families, we are seeking an experienced and passionate Health Visitor to join our team.This is an exciting...

  • Health Visitor

    1 month ago


    Aylesbury, United Kingdom Buckinghamshire Healthcare NHS Trust Full time

    Job summary How would you like to work as part of a high performing Health Visiting Service in the beautiful county of Buckinghamshire? There is currently an exciting opportunity to join the Health Visiting team based in Aylesbury. We can offer you a supportive, stimulating and friendly environment that encourages learning and development. We...


  • Aylesbury, Buckinghamshire, United Kingdom BT6 Resourcing Full time

    About the Role:The successful candidate will support and deputize for the CFO, interacting with department heads and senior staff across the business. Strong leadership skills, team management, and independent work capabilities are essential. Prioritization, multiple project handling, and timely execution under pressure are crucial. Excellent communication...


  • Aylesbury, Buckinghamshire, United Kingdom Blom and Blom Full time £40,000

    Early Years Leadership RoleJoin Blom and Blom as we continue to set the standard for childcare services in Aylesbury. We are seeking an experienced leader to take on the role of Early Years Leadership Position.Job Requirements:Provide guidance and support to the nursery team, promoting a culture of excellence and continuous improvement.Develop and implement...


  • Aylesbury, Buckinghamshire, United Kingdom Buckinghamshire Healthcare NHS Trust Full time

    Buckinghamshire Healthcare NHS Trust is hiring a Midwife Leadership Role to join their maternity service team. In this role, you'll be responsible for transforming maternity services in line with national guidance and addressing health inequalities for minority backgrounds and high-risk groups. You'll work closely with multidisciplinary teams to deliver...


  • Aylesbury, Buckinghamshire, United Kingdom Tesco Full time

    About the RoleWe are seeking a highly motivated and skilled individual to fill the Warehouse Leadership Role. As a Shift Leader, you will be responsible for leading a team, delivering exceptional customer service, and ensuring seamless delivery in our warehouse environment.Key Responsibilities:Lead a team to deliver exceptional customer serviceDevelop and...


  • Aylesbury, Buckinghamshire, United Kingdom Blom And Blom Full time

    Deputy Nursery Manager Job DescriptionBlom and Blom's award-winning day nursery in Aylesbury is seeking an experienced Deputy Nursery Manager to join our team. The successful candidate will have a strong background in early years education and experience in a senior leadership role.The Deputy Nursery Manager will be responsible for supporting the Nursery...


  • Aylesbury, United Kingdom Rothschild Foundation Full time

    About the RoleThis exciting opportunity has arisen for a highly motivated and experienced individual to lead the House-based visitor operation. The successful candidate will oversee presentation standards, compliance, staff and volunteer engagement, and visitor feedback, ensuring consistency across all aspects of the visitor experience.They will create...


  • Aylesbury, Buckinghamshire, United Kingdom Aylesbury Full time

    Key ResponsibilitiesSupporting Teaching and Learning: Plan and deliver engaging lessons to small groups or individual students under the guidance of a teacher. Assist in preparing learning materials and resources.Student Support: Work with students with SEN, adapting learning materials and providing targeted support for those with behaviour or learning...


  • Aylesbury, Buckinghamshire, United Kingdom Tesco Full time

    At Tesco, we believe that our people are our greatest asset. As a store manager, you will play a key role in shaping the future of the company by leading a high-performing team and driving business results. You will be responsible for implementing strategies to improve customer satisfaction, increase sales, and enhance employee engagement. To achieve these...


  • Aylesbury, Buckinghamshire, United Kingdom Buckinghamshire Healthcare NHS Trust Full time

    Your New RoleWe are currently seeking an experienced Public Health Nurse Leader to join our team at Buckinghamshire Healthcare NHS Trust. This exciting opportunity involves leading the delivery of the Healthy Child Programme across various community sites, requiring strong leadership skills, effective communication, and collaboration with multidisciplinary...