Customer Service Coordinator
2 weeks ago
We are seeking a skilled Customer Service Administrator to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer service and support to our clients.
Main Responsibilities:
- Dealing with customer queries and complaints through to resolution
- Taking and processing customer orders over the telephone
- Processing orders received via email
- Managing and updating standing orders
- General administration duties
Requirements:
- Exceptional telephone skills
- Accurate data entry
- Confident user of MS package
- A team player with the ability to work alone when required
- Confident in managing own workload
About Us:
We are dedicated to fostering a diverse and inclusive community. We welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. We are committed to supporting candidates with disabilities and happy to discuss flexible working options.
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