Head of Casualty Claims Specialist

3 weeks ago


London, Greater London, United Kingdom Liberty Specialty Markets Full time
About the Role:

We are seeking a seasoned claims professional to join our team as a Head of Casualty Claims. As a key member of our claims department, you will be responsible for managing a team of claims handlers and ensuring that all claims are handled efficiently and fairly in accordance with our claims charter and code of conduct.

About the Department & Team:

Our claims department is responsible for handling claims across multiple classes of business, including UK Casualty, High Excess, and Environmental Impairment Liability. As a Head of Casualty Claims, you will work closely with our Head of Third Party Claims to deliver corporate goals and promote our core values.

Key Responsibilities:
  • Manage a team of claims handlers and ensure that all claims are handled efficiently and fairly.
  • Work closely with our Head of Third Party Claims to deliver corporate goals and promote our core values.
  • Develop and implement claims handling strategies to ensure that all claims are handled in accordance with our claims charter and code of conduct.
  • Liaise with internal and external stakeholders, including brokers, policyholders, and market experts, to ensure that all claims are handled effectively.
  • Contribute to the development of new ideas and research to support our underwriting and claims strategies.
  • Enhance the exposure and profile of our claims team through our Claims+ offering and attendance at market meetings.
  • Ensure compliance with best practice, service, and communication through system reporting and internal file audits.
About Liberty Specialty Markets:

Liberty Specialty Markets is part of Global Risk Solutions and the broader Liberty Mutual Insurance Group. We offer a breadth of world-class insurance and reinsurance services to brokers and insureds in all major markets. Our people are key to our success, and we are committed to their career development and promoting diversity, equity, and inclusion.



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