Head of Casualty Claims Specialist

2 weeks ago


London, Greater London, United Kingdom Liberty Specialty Markets Full time
About the Role:

We are seeking a seasoned claims professional to join our team as a Head of Casualty Claims. As a key member of our claims department, you will be responsible for managing a team of claims handlers and ensuring that all claims are handled efficiently and fairly in accordance with our claims charter and code of conduct.

About the Department & Team:

Our claims department is responsible for handling claims across multiple classes of business, including UK Casualty, High Excess, and Environmental Impairment Liability. As a Head of Casualty Claims, you will work closely with our Head of Third Party Claims to deliver corporate goals and promote our core values.

Key Responsibilities:
  • Manage a team of claims handlers and ensure that all claims are handled efficiently and fairly.
  • Work closely with our Head of Third Party Claims to deliver corporate goals and promote our core values.
  • Develop and implement claims handling strategies to ensure that all claims are handled in accordance with our claims charter and code of conduct.
  • Liaise with internal and external stakeholders to ensure that all claims are handled in a timely and efficient manner.
  • Contribute to the development of our claims policies and procedures.
  • Ensure compliance with all relevant regulatory requirements.
Skills and Experience:

We are looking for a highly experienced claims professional with a strong background in casualty claims. You will have excellent communication and leadership skills, as well as the ability to work effectively in a team environment. You will also have a strong understanding of claims handling concepts, practices, procedures, and techniques, including coverage issues, product lines, marketing, IT, and product competition within the marketplace.

You will have a degree or equivalent qualification, and be ACII qualified or working towards it. You will also have a strong understanding of law and insurance regulations in various jurisdictions.

About Liberty Specialty Markets:

Liberty Specialty Markets is part of Global Risk Solutions and the broader Liberty Mutual Insurance Group, which is a leading global insurer. We offer a breadth of world-class insurance and reinsurance services to brokers and insureds in all major markets.

We are committed to putting people first and promoting a culture of inclusion, diversity, and equity. We believe that our people are our greatest asset, and we are committed to supporting their career development and well-being.



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