Head of Casualty Claims Management

1 month ago


London, Greater London, United Kingdom Liberty Specialty Markets Full time
About the Role

We are seeking a seasoned claims professional to lead our Casualty Claims team and drive excellence in claims handling and customer service. As Head of Casualty Claims, you will be responsible for managing a team of claims specialists and working closely with the Head of Third Party Claims to deliver corporate goals and promote LSM's core values.

Key Responsibilities
  • Manage the Casualty Claims team and ensure effective claims handling and customer service
  • Work closely with the Head of Third Party Claims to deliver corporate goals and promote LSM's core values
  • Develop and implement claims strategies and procedures to ensure efficient and fair claims handling
  • Liaise with internal and external stakeholders, including underwriters, actuaries, policyholders, brokers, and co-insurers
  • Contribute to the development of new ideas and research to support LSM's underwriting and claims strategies
  • Enhance the exposure and profile of the Claims team through industry events, conferences, and other external engagements
About Liberty Specialty Markets

Liberty Specialty Markets is part of Global Risk Solutions and the broader Liberty Mutual Insurance Group, a leading global insurer. We offer a vibrant and inclusive environment, committing to career development, promoting diversity, equity, and inclusion, and reinforcing the importance of collaboration and innovation.



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