Head of Casualty Claims Specialist

4 weeks ago


London, Greater London, United Kingdom Liberty Specialty Markets Full time

About the Role:

We are seeking a highly skilled and experienced professional to lead our Casualty Claims team. As Head of Casualty Claims, you will be responsible for managing a cross-section of claims and ensuring that the necessary level of expertise is deployed for investigation of coverage, liability, quantum, and strategy aspects of a file.

About the Department & Team:

Our Claims department handles claims through all stages from initial notification to conclusion, including analysis of new notifications, coverage, liability, and quantum. The Casualty Claims team handles claims across multiple classes of business, including UK Casualty, High Excess, and Environmental Impairment Liability.

Key Responsibilities:

  • Working closely with the Head of Third Party Claims to proactively manage a cross-section of Casualty claims.
  • Ensuring that claims are triaged appropriately and handled in accordance with the LSM Claims Charter/Code of Conduct and Claims Guidelines.
  • Liaising closely with internal and external stakeholders throughout the life cycle of the claim.
  • Contributing to the business' thought leadership and developing new ideas to support LSM's underwriting and claims strategies.
  • Enhancing the exposure and profile of the Claims team through our Claims+ offering and attending market meetings.
  • Ensuring compliance with best practice, service, and communication through system reporting and internal file audits.

About Liberty Specialty Markets:

Liberty Specialty Markets is part of Global Risk Solutions and the broader Liberty Mutual Insurance Group. We offer a breadth of world-class insurance and reinsurance services to brokers and insureds in all major markets. Our people are key to our success, and we are committed to their career development and promoting a healthy work-life balance.



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