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Head of Casualty Claims Specialist

2 months ago


London, Greater London, United Kingdom Liberty Specialty Markets Full time
About the Role:

We are seeking a seasoned claims professional to join our team as a Head of Casualty Claims. As a key member of our claims department, you will be responsible for managing a team of claims handlers and ensuring that all claims are handled efficiently and fairly in accordance with our claims charter and code of conduct.

About the Department & Team:

Our claims department is responsible for handling claims across multiple classes of business, including UK Casualty, High Excess, and Environmental Impairment Liability. As a Head of Casualty Claims, you will work closely with our Head of Third Party Claims to deliver corporate goals and promote our core values.

Key Responsibilities:
  • Manage a team of claims handlers and ensure that all claims are handled efficiently and fairly.
  • Work closely with our Head of Third Party Claims to deliver corporate goals and promote our core values.
  • Develop and implement claims handling strategies to ensure that all claims are handled in accordance with our claims charter and code of conduct.
  • Liaise with internal and external stakeholders to ensure that all claims are handled in a timely and efficient manner.
  • Contribute to the development of our claims policies and procedures.
  • Ensure compliance with all relevant regulatory requirements.
Skills and Experience:

We are looking for a highly experienced claims professional with a strong background in casualty claims. You will have advanced knowledge of claims handling concepts, practices, procedures, and techniques, including coverage issues, product lines, marketing, IT, and product competition within the marketplace. You will also have excellent communication and interpersonal skills, with the ability to work effectively with internal and external stakeholders.

About Liberty Specialty Markets:

Liberty Specialty Markets is part of Global Risk Solutions and the broader Liberty Mutual Insurance Group, which is a leading global insurer. We offer a breadth of world-class insurance and reinsurance services to brokers and insureds in all major markets. Our people are key to our success, and we are committed to providing a vibrant and inclusive environment that supports their career development.