Debt Management Professional
1 week ago
We are seeking an experienced Debt Management Professional to join our team at Quickline Communications. This role will sit directly within the Customer Experience community and support finance teams.
About the Role:
- Ensure the prompt collection of payment and support debt collection targets
- Monitor and take required action on actual and potential customer status due to overdue debt
- Maximize customer retention through cash collection and arranged payment whilst limiting exposure to bad debt
- Support customers and colleagues with debt, account, and billing enquiries
- Work closely with finance and account managers on cashflow and disputes
Your Skills and Qualifications:
- You have already worked as a Credit Controller or in a similar role
- Excellent people and communication skills
- The ability to be a brand advocate for the business and its products and services
Benefits:
- Pension – 5% employer / 5% employee contribution
- WPA Health Scheme – Claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, NHS parking claim back, EAP, 24/7 remote GP service, member discounts
- 25 days annual leave + bank holidays, your birthday, house move and wedding day off
- High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc.
- Free Parking on site
- Social Events – Summer and Christmas parties etc.
Estimated Salary: £50,000 - £70,000 per annum depending on experience.
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