Customer Service Representative
4 weeks ago
We are seeking a highly skilled and customer-focused individual to join our Customer Relations team as a Complaints & Customer Service Executive. In this role, you will be responsible for investigating and resolving post-travel complaints and issues raised by our customers.
Key Responsibilities- Respond to customer complaints and issues via email, phone, or letter, and resolve them to the customer's satisfaction.
- Liaise with suppliers to investigate customer feedback and provide solutions to prevent recurring complaints.
- Work with internal teams to ensure effective communication and resolution of customer complaints.
- Provide excellent customer service to recover customer confidence and loyalty.
- Meet service level agreements (SLAs) for complaint resolution and customer satisfaction.
- Proven experience in a customer complaint handling role.
- Strong communication and negotiation skills to resolve customer complaints.
- Ability to work in a fast-paced environment and meet deadlines.
- Knowledge of UK travel package regulations and customer service standards.
- Excellent problem-solving and analytical skills to resolve complex customer complaints.
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
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Customer Service Representative
1 week ago
Crawley, West Sussex, United Kingdom Consult Full timeAbout the RoleWe're seeking a skilled Customer Service Representative to join our team at Consult. As a Customer Service Representative, you will play a vital role in ensuring customer satisfaction by providing timely and accurate support.Your responsibilities will include:Handling inbound calls and emails from customers and sales representativesProcessing...
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Customer Service Representative
3 weeks ago
Crawley, West Sussex, United Kingdom Consult Full timeJob OverviewWe're seeking a highly skilled Customer Service Representative to join our team at Consult. As a key member of our client's industry-leading team, you will play a vital role in ensuring customer satisfaction by providing timely and accurate support.About the Role:As a Customer Service Representative, you will be responsible for handling inbound...
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Customer Service Representative
3 weeks ago
Crawley, West Sussex, United Kingdom Consult Full timeWe're seeking a highly skilled Customer Service Representative to join our team at Consult. As a key member of our client's industry-leading team, you will play a vital role in ensuring customer satisfaction by providing timely and accurate support.About the Client:Our client is a global leader in dental implants, restorative materials, and CADCAM...
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Customer Service Representative
3 weeks ago
Crawley, West Sussex, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner at beBee Professionals in the UK.Key Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide accurate information regarding products and services.Process customer orders and manage account information.Work closely...
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Customer Service Representative
4 weeks ago
Crawley, West Sussex, United Kingdom Huntress Full timeCustomer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Huntress Search Ltd. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through various communication channels.Key Responsibilities:Respond to customer inquiries...
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Customer Service Representative
4 weeks ago
Crawley, West Sussex, United Kingdom Huntress Full timeCustomer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Huntress Search Ltd. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through various communication channels.Key Responsibilities:Respond to customer inquiries...
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Customer Service Representative
3 weeks ago
Crawley, West Sussex, United Kingdom City & Guilds Group Full timeWe are seeking a highly skilled Customer Service Representative to join our team at City & Guilds Group. As a Customer Service Representative, you will be responsible for promoting our company brand and products over the phone, maintaining accurate records of all enquiries, sales and transactions using our CRM system, and carrying out general administration...
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Customer Service Representative
4 weeks ago
Crawley, West Sussex, United Kingdom Reed Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a Customer Service Representative to join our team at a busy housing site in Crawley. As the first point of contact for visitors and potential buyers, you will provide a positive experience for all stakeholders.Key Responsibilities:Greet visitors and answer inquiriesHandle incoming calls...
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Customer Service Representative
4 weeks ago
Crawley, West Sussex, United Kingdom Reed Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a Customer Service Representative to join our team at a busy housing site in Crawley. As the first point of contact for visitors and potential buyers, you will provide a positive experience for all stakeholders.Key Responsibilities:Greet visitors and answer inquiriesHandle incoming calls...
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Customer Service Representative
3 weeks ago
Crawley, West Sussex, United Kingdom beBee Professionals Full time £25,000 - £35,000beBee Professionals is looking for a Customer Service Representative to join our fast-paced team. As a key member of our team, you will provide exceptional customer service and support, while contributing to our operational success.Key Responsibilities:Engage with customers, providing service and support.Participate in all aspects of the operational...
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Customer Service Representative
3 weeks ago
Crawley, West Sussex, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to provide exceptional service and support to our customers at beBee Professionals in Crawley. This role involves engaging with customers, participating in operational workflow, and collaborating with team members to meet and exceed goals.Key Responsibilities:Deliver outstanding customer service and...
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Customer Service Representative
3 weeks ago
Crawley, West Sussex, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. The ideal candidate will have a strong ability to communicate effectively and resolve customer issues efficiently.Key Responsibilities:Handle customer inquiries and resolve issues in a timely manner.Provide accurate information regarding products and...
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Customer Service Representative
3 weeks ago
Crawley, West Sussex, United Kingdom Asda Stores Ltd Full timeAbout the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Customer Delivery Driver. As a key member of our delivery operations, you will be responsible for delivering our products to customers in a timely and efficient manner.Key ResponsibilitiesDeliver products to customers in a safe and timely mannerManage your...
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Customer Service Representative
3 weeks ago
Crawley, West Sussex, United Kingdom Tesco Full timeAbout the RoleWe are seeking a Customer Service Representative to join our team at Tesco. As a key member of our store team, you will be responsible for delivering exceptional customer service and ensuring that our customers have a great shopping experience.Key ResponsibilitiesProvide excellent customer service, responding to customer queries and resolving...
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Customer Service Representative
3 weeks ago
Crawley, West Sussex, United Kingdom Asda Stores Ltd Full timeAbout the RoleWe are seeking a Customer Service Representative to join our team at Asda Stores Ltd. As a Service Colleague, you will work across various departments to ensure the efficient running of our stores.Your Key ResponsibilitiesProvide excellent customer service, welcoming and assisting customers in our stores.Work across multiple departments,...
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Customer Service Representative
3 weeks ago
Crawley, West Sussex, United Kingdom Tesco Full timeAbout the RoleAt Tesco, we're committed to serving our customers, communities, and planet a little better every day. As a Customer Service Representative, you'll play a vital role in helping us achieve this vision. Your primary responsibility will be to deliver exceptional customer service, ensuring that every customer has a positive experience when shopping...
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Customer Service Representative
3 weeks ago
Crawley, West Sussex, United Kingdom Tesco Full timeAbout the RoleWe are seeking a Customer Service Representative to join our team at Tesco. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring that every customer leaves the store with a positive experience.Key ResponsibilitiesProvide excellent customer service, responding to customer queries and...
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Customer Service Representative
3 weeks ago
Crawley, West Sussex, United Kingdom Asda Stores Ltd Full timeAbout the RoleWe are seeking a skilled and motivated Customer Delivery Driver to join our team at Asda Stores Ltd. As a Customer Delivery Driver, you will be responsible for delivering our products to customers' front doors, providing excellent customer service, and working collaboratively with your team to ensure seamless operations.Key...
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Customer Service Representative
4 weeks ago
Crawley, West Sussex, United Kingdom Reed Full timeCustomer Service Agent / ReceptionistWe are seeking a skilled Customer Service Agent / Receptionist to join our team at a busy housing site in Crawley. As the first point of contact for visitors and potential buyers, you will be responsible for providing a positive experience for all stakeholders.Key Responsibilities:Greet visitors and answer inquiriesHandle...
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Customer Service Representative
4 weeks ago
Crawley, West Sussex, United Kingdom Reed Full timeCustomer Service Agent / ReceptionistWe are seeking a skilled Customer Service Agent / Receptionist to join our team at a busy housing site in Crawley. As the first point of contact for visitors and potential buyers, you will be responsible for providing a positive experience for all stakeholders.Key Responsibilities:Greet visitors and answer inquiriesHandle...