Customer Service Representative

3 weeks ago


Crawley, West Sussex, United Kingdom Reed Full time

Customer Service Agent / Receptionist

We are seeking a skilled Customer Service Agent / Receptionist to join our team at a busy housing site in Crawley. As the first point of contact for visitors and potential buyers, you will be responsible for providing a positive experience for all stakeholders.

Key Responsibilities:

  • Greet visitors and answer inquiries
  • Handle incoming calls and direct them to the appropriate department
  • Provide information about the development, available properties, and amenities
  • Assist with general administrative tasks, including data entry and filing
  • Address customer queries and concerns promptly and professionally
  • Maintain the reception area in a tidy and presentable state

Requirements:

  • Previous receptionist or customer service experience, ideally in a property development or real estate context
  • Excellent communication skills, with the ability to convey information clearly
  • Professional appearance and ability to represent the company in a polished and welcoming manner
  • Organizational skills, with the ability to manage multiple tasks efficiently
  • Computer literacy, with proficiency in Microsoft Office Suite

Please apply online and we will be in touch.



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