Customer Service Representative

4 weeks ago


Crawley, West Sussex, United Kingdom Tesco Full time

About the Role

We are seeking a Customer Service Representative to join our team at Tesco. As a key member of our store team, you will be responsible for delivering exceptional customer service and ensuring that our customers have a great shopping experience.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
  • Be knowledgeable about our products and services, making recommendations to customers and promoting our offers.
  • Ensure that the store is maintained to a high standard, adhering to health and safety procedures and maintaining a clean and tidy environment.
  • Participate in seasonal, community, and charity events, creating a great inclusive atmosphere.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and bonuses.
  • A range of benefits, including holiday pay, pension scheme, and access to wellbeing services.
  • Opportunities for career progression and development, with training and support to help you succeed.
  • A fun and supportive work environment, with a team that values diversity and inclusion.


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