Customer Service Representative
8 hours ago
We're seeking a skilled Customer Service Representative to join our team at Consult. As a Customer Service Representative, you will play a vital role in ensuring customer satisfaction by providing timely and accurate support.
Your responsibilities will include:
- Handling inbound calls and emails from customers and sales representatives
- Processing orders and payments efficiently
- Tracking orders and providing updates to customers
- Offering product advice and support
- Addressing customer finance inquiries
- Setting up accounts in our ERP system
- Coordinating special deliveries or pickups
- Adhering to compliance standards and regulations
Key Skills:
To succeed in this role, you will need:
- Proven customer service experience
- Proficiency in using ERP systems, such as SAP
- Strong numerical and financial acumen
- Excellent communication skills, both verbal and written
- A team-oriented mindset and a willingness to help others
- A keen eye for detail and a commitment to accuracy
- A customer-focused approach and a pragmatic problem-solving style
What's On Offer:
Our client offers a competitive salary, a comprehensive benefits package, and a supportive work environment within a world-class facility.
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