Accommodation Office Team Leader
4 weeks ago
We are seeking a highly skilled and experienced Accommodation Office Team Leader to join our Card Factory team. As a key member of our store leadership team, you will be responsible for supporting the Store Manager in driving commercial growth and developing a team culture that puts the customer at the heart of everything we do.
Key Responsibilities:
- Support the Store Manager in achieving commercial growth and developing a customer-centric team culture.
- Lead the store team in the absence of the Store Manager and drive exceptional service standards.
- Review store performance data and provide insights to inform business decisions.
- Develop and implement strategies to improve customer experience and drive sales growth.
- Collaborate with the store team to achieve business objectives and promote a positive work environment.
Requirements:
- Proven leadership skills and experience in a retail or customer-facing environment.
- Excellent communication and interpersonal skills.
- Ability to analyze data and provide insights to inform business decisions.
- Commercial acumen and understanding of the retail industry.
- Passion for delivering exceptional customer service and driving sales growth.
About Us:
Card Factory is a leading retailer of greeting cards, gift wrap, and other social expression products. We are passionate about celebrating our customers' life moments and are committed to providing an exceptional customer experience in our stores.
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