Customer Experience Associate

3 days ago


Shrewsbury, Shropshire, United Kingdom Cineworld Cinemas Ltd Full time
About Us
Cineworld Cinemas Ltd is a leading cinema chain with an 8-screen cinema in the heart of Shrewsbury. We pride ourselves on providing an exceptional experience for our customers, and we're looking for enthusiastic and dedicated team members to join our crew.

Job Summary
We're seeking highly motivated individuals to work as Customer Experience Associates in our busy cinema. As a key member of our front-of-house team, you'll be responsible for ensuring every customer has an unrivalled cinema experience. This will involve greeting and serving customers, selling tickets and concessions, and maintaining high standards of cleanliness and safety throughout the building.

Duties and Responsibilities
- Greet and serve customers in a friendly and professional manner
- Sell tickets and concessions, including food and drinks
- Maintain high standards of cleanliness and safety throughout the building
- Work collaboratively with colleagues to achieve sales targets and provide excellent customer service

Benefits
- FREE MOVIES are just one of the benefits we offer. You may be able to see films before they're open to the public, and you'll also be eligible for the Premiere Pass, which entitles you and a guest to complimentary cinema visits and discounts on food and drink
- We offer a wide variety of benefits, including 28 days holiday per year (pro rata), Virtual GP, Pension Scheme, cash back healthcare plan, and eye care scheme
- Retail incentives and in-house competitions where you can win amazing prizes

What We Offer
As a Customer Experience Associate at Cineworld Cinemas Ltd, you'll receive a competitive salary of £22,500 per annum, based on 40 hours per week. In addition to your basic pay, you'll also enjoy a range of benefits, including free movies, meal deals, and discounts on food and drink. If you're friendly, approachable, and willing to work hard, this could be the perfect role for you.

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