Head of Customer Experience

1 month ago


Shrewsbury, Shropshire, United Kingdom Sodexo Group Full time
Job Description
Sodexo Group is seeking a dedicated Head of Customer Experience to join our team at Shrewsbury School. In this challenging role, you will be responsible for overseeing daily front of house operations, supervising and training staff, coordinating with kitchen staff, and monitoring inventory.

The ideal candidate will possess strong leadership and team management skills, a high level of professionalism and customer service orientation, and the ability to work in a fast-paced environment. A competitive salary of £40,000 - £55,000 per annum is offered, depending on experience. Full training and a full protective uniform are also provided.

As a Head of Customer Experience, you will be responsible for delivering exceptional service in a high-end educational environment. The successful candidate will have experience in managing teams, handling event coordination, and ensuring excellent customer satisfaction.

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