Customer Experience Lead

2 days ago


Shrewsbury, Shropshire, United Kingdom Hobbs Full time
About the Role

We are looking for a talented Customer Experience Lead to lead our store team in delivering exceptional customer service. As a key member of the management team, you will be responsible for creating a positive and engaging shopping environment that meets the needs of our customers.


You will work closely with the store manager to develop and implement strategies that drive sales growth and improve customer satisfaction. A strong understanding of customer service principles and retail operations is essential.


Estimated salary: £38,000 per year based on location and industry standards.



  • Shrewsbury, Shropshire, United Kingdom Hobbs Full time

    Our VisionAt Hobbs, we strive to be the leading retail destination for customers seeking an exceptional shopping experience. As a key member of our team, you will contribute to driving this vision forward. Compensation PackageThe compensation package for this role includes a base salary of $62,500, plus additional incentives tied to performance metrics. Key...


  • Shrewsbury, Shropshire, United Kingdom Hobbs Full time

    Job DescriptionWe are seeking an experienced Customer Experience Director to lead our team at Hobbs. The ideal candidate will have a proven track record of delivering exceptional customer experiences, driving sales growth, and developing high-performing teams.Key Responsibilities:Develop and execute strategies to enhance customer satisfaction and...


  • Shrewsbury, Shropshire, United Kingdom Hobbs Full time

    Career Opportunities at Hobbs LondonHobbs London is a leading luxury women's fashion brand offering a wide range of stylish clothing and accessories. We are currently seeking a Customer Experience Manager to lead our customer-facing teams and ensure exceptional service standards across our stores.In this key role, you will be responsible for developing and...


  • Shrewsbury, Shropshire, United Kingdom Mitchells & Butlers Leisure Retail Limited Full time

    Excellent Opportunities for Career DevelopmentWe are seeking a talented individual to join our team as a Part-Time Shift Supervisor. As a key member of our leadership team, you will play a vital role in shaping the customer experience and driving business results.About the Opportunity:Lead a team of service staff to deliver outstanding customer...


  • Shrewsbury, Shropshire, United Kingdom Hobbs Full time

    At Whistles, we're committed to delivering exceptional customer experiences. Our 3 Days Week Supervisors play a vital role in championing this vision, leading store operations, commercial practices, and floor efficiencies.About the RoleOversight of operational and commercial practicesHarmonizing shop floor efficienciesAssisting team members to deliver...


  • Shrewsbury, Shropshire, United Kingdom Hobbs Full time

    About Our CompanyHobbs London is a luxury womens fashion brand, showcasing timeless British style and expert craftsmanship. As a leading retailer in the UK, we pride ourselves on crafting pieces that women love to wear.Job Description:We are seeking a Customer Experience Manager to join our team at Hobbs London. In this role, you will be responsible for...


  • Shrewsbury, Shropshire, United Kingdom Betting & Gaming Limited Full time

    At Betting & Gaming Limited, we're seeking a skilled Retail Customer Service Manager to lead our retail operations. As a key player in our team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and promoting our brand.About the OpportunityThis exciting role offers a competitive salary of £80 per hour, plus...


  • Shrewsbury, Shropshire, United Kingdom HC-One - Lime Trees Full time

    Career Opportunity: Front Office ManagerHC-One - Lime Trees is a leading provider of care services, offering a unique opportunity for a Front Office Manager to join our team. In this role, you will be responsible for managing day-to-day operations, prioritizing tasks, and meeting deadlines while maintaining a safe and high-quality environment.A strong focus...


  • Shrewsbury, Shropshire, United Kingdom Starbucks Full time

    Deliver Exceptional Customer ExperienceWe are seeking a talented Customer Experience Associate to join our team at Starbucks. As a Customer Experience Associate, you will be responsible for providing exceptional customer service, responding to queries and resolving issues in a professional manner.The ideal candidate will have previous experience as a barista...


  • Shrewsbury, Shropshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Shrewsbury, UK.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work...


  • Shrewsbury, Shropshire, United Kingdom Sodexo Group Full time

    Job DescriptionSodexo Group is seeking a dedicated Head of Customer Experience to join our team at Shrewsbury School. In this challenging role, you will be responsible for overseeing daily front of house operations, supervising and training staff, coordinating with kitchen staff, and monitoring inventory.The ideal candidate will possess strong leadership and...


  • Shrewsbury, Shropshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a highly skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Shrewsbury, United Kingdom. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and issues in a timely and professional...


  • Shrewsbury, Shropshire, United Kingdom CV-Library Full time

    Job Description:We are looking for an experienced Trade Branch Manager to lead our branch operations and drive sales growth. The successful candidate will have excellent leadership abilities, a strong focus on customer service, and a commercial approach to drive sales and growth.Key Responsibilities:Lead the branch team to achieve sales targets and deliver...


  • Shrewsbury, Shropshire, United Kingdom McDonald's United Kingdom Full time

    About the RoleThis exciting opportunity is for a skilled and motivated individual who is passionate about delivering outstanding customer experiences. As a Crew Member, you will be responsible for preparing food, serving customers, and maintaining a clean and safe working environment.Key ResponsibilitiesYour key responsibilities will include:Preparing food...


  • Shrewsbury, Shropshire, United Kingdom Cineworld Cinemas Ltd Full time

    Role OverviewWe are seeking a Customer Experience Representative to join our team at Cineworld Cinemas Ltd. As a key member of our staff, you will be responsible for delivering an exceptional cinema experience to our customers.Estimated Salary: £8-10 per hour


  • Shrewsbury, Shropshire, United Kingdom Greenhous Full time

    Greenhous is now looking for a skilled sales representative to contribute to our team in Shrewsbury, UK.About the RoleThis is an excellent opportunity for a Retail Sales Assistant to excel in their role by selling products and providing exceptional customer care on weekends.Main Job Tasks:Develop strong relationships with customers to ensure customer...


  • Shrewsbury, Shropshire, United Kingdom Funky Pigeon Full time

    Join our team as a Customer Experience Advisor at WHSmith in Shrewsbury, where you will play a key role in delivering exceptional customer service and driving sales growth. As a Counter Assistant, you will be responsible for:Main ResponsibilitiesProviding exceptional customer service, responding to queries and resolving issues.Selling products and services,...


  • Shrewsbury, Shropshire, United Kingdom L'OCCITANE EN PROVENCE Full time

    Job SummaryWe are seeking a highly motivated and results-driven Sales Keyholder to join our dynamic team at L'OCCITANE EN PROVENCE. As a key member of our boutique, you will be responsible for delivering exceptional customer experiences, driving sales growth, and upholding our brand's reputation for excellence.SalaryThe estimated salary for this position is...


  • Shrewsbury, Shropshire, United Kingdom Hobbs Full time

    About the RoleWe are looking for a talented Customer Service Lead to join our Whistles team. As a Customer Service Lead, you will be responsible for providing exceptional customer service and driving sales growth through effective communication and teamwork.You will work closely with colleagues to ensure that our customers receive a personalized and engaging...


  • Shrewsbury, Shropshire, United Kingdom Next Full time

    At Next, we're looking for a talented Sales Team Member to join our fast-paced store team. This exciting opportunity will challenge you to offer outstanding service and excellent stock operations to our customers. In return, we'll invest in your development from day one, offering flexible working options and a competitive salary of £10.50 per hour.About the...