Senior Technical Operations Manager
2 weeks ago
We are seeking a highly skilled Senior Technical Operations Manager to lead our team of 1st and 2nd Line Support Engineers in the EMEA region. As a customer-centric leader, you will mentor and provide technical guidance, actively fostering an environment that promotes growth, excellence, and unwavering customer satisfaction.
Key Responsibilities- Support Operations Management: Oversee the delivery of 1st and 2nd line support across multiple regions, ensuring high standards of service and responsiveness through effective team management.
- Leadership and Team Development: Lead by example and actively engage your team to excel. Mentor team members to achieve individual and collective goals, fostering a high-performance culture.
- Service Excellence and Escalation Management: Act as a key point of escalation, providing leadership and technical guidance to ensure seamless team operations.
- Experience: At least 2 years of management experience, ideally overseeing 1st and 2nd line support operations, focusing on directing teams in handling technical issues efficiently.
- Performance Management: Skilled in managing and achieving KPIs and performance metrics.
- Technical Skills: Strong background in 1st and 2nd line support with hands-on capabilities in handling technical issues.
- Experience with CRM Systems: Proven expertise in managing customer relationships using CRM systems, ideally Salesforce.
- Cloud Technology Expertise: Experience supporting cloud-based solutions and technologies.
- Telecommunications Experience: In-depth experience in a VOIP Service Provider or Telco environment.
- Hybrid Working: Blend of in-person and remote working.
- Competitive Salary: Alongside a competitive salary, we offer a great range of benefits.
- Private Health Insurance: After probation.
- PerkBox: Giving a range of personalized benefits.
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Sales Operations Manager
3 weeks ago
Croydon, Greater London, United Kingdom EcoPlanet Green Operations GmbH Full timeJob Title: Director of Sales and Store OperationsAt EcoPlanet Green Operations GmbH, we are seeking a highly skilled and experienced Director of Sales and Store Operations to join our commercial leadership team. This role is critical to helping us drive our growth through continual improvement and detailed analysis of every element of our sales...
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Sales Operations Manager
3 weeks ago
Croydon, Greater London, United Kingdom EcoPlanet Green Operations GmbH Full timeJob Title: Director of Sales and Store OperationsAt EcoPlanet Green Operations GmbH, we are seeking a highly skilled and experienced Director of Sales and Store Operations to join our commercial leadership team. This role is critical to helping us drive our growth through continual improvement and detailed analysis of every element of our sales...
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Sales Operations Manager
1 month ago
Croydon, Greater London, United Kingdom EcoPlanet Green Operations GmbH Full timeJob Title: Director of Sales and Store OperationsAt EcoPlanet Green Operations GmbH, we are seeking a highly skilled and experienced Director of Sales and Store Operations to join our commercial leadership team. This role is critical to helping us drive our growth through continual improvement and detailed analysis of every element of our sales...
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Sales Operations Manager
1 month ago
Croydon, Greater London, United Kingdom EcoPlanet Green Operations GmbH Full timeJob Title: Director of Sales and Store OperationsAt EcoPlanet Green Operations GmbH, we are seeking a highly skilled and experienced Director of Sales and Store Operations to join our commercial leadership team. This role is critical to helping us drive our growth through continual improvement and detailed analysis of every element of our sales...
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Sales Operations Manager
4 weeks ago
Croydon, Greater London, United Kingdom EcoPlanet Green Operations GmbH Full timeJob Title: Director of Sales and Store OperationsJob Summary:The Director of Sales and Store Operations will play a critical role in driving our commercial growth by providing actionable insights into our sales performance, identifying areas for improvement, and managing our sales reporting at all levels. This role requires a strong analytical mindset,...
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Sales Operations Manager
4 weeks ago
Croydon, Greater London, United Kingdom EcoPlanet Green Operations GmbH Full timeJob Title: Director of Sales and Store OperationsJob Summary:The Director of Sales and Store Operations will play a critical role in driving our commercial growth by providing actionable insights into our sales performance, identifying areas for improvement, and managing our sales reporting at all levels. This role requires a strong analytical mindset,...
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Sales Operations Manager
3 weeks ago
Croydon, Greater London, United Kingdom EcoPlanet Green Operations GmbH Full timeJob Title: Director of Sales and Store OperationsAt EcoPlanet Green Operations GmbH, we are seeking a highly skilled and experienced Director of Sales and Store Operations to join our commercial leadership team. This role is critical to helping us drive our growth through continual improvement and detailed analysis of every element of our sales...
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Sales Operations Manager
3 weeks ago
Croydon, Greater London, United Kingdom EcoPlanet Green Operations GmbH Full timeJob Title: Director of Sales and Store OperationsAt EcoPlanet Green Operations GmbH, we are seeking a highly skilled and experienced Director of Sales and Store Operations to join our commercial leadership team. This role is critical to helping us drive our growth through continual improvement and detailed analysis of every element of our sales...
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Sales Operations Manager
3 weeks ago
Croydon, Greater London, United Kingdom EcoPlanet Green Operations GmbH Full timeJob Title: Director of Sales and Store OperationsJob Summary:The Director of Sales and Store Operations will play a critical role in driving our commercial growth by providing actionable insights into our sales performance, identifying areas for improvement, and managing our sales reporting at all levels. This role requires a strong analytical mindset,...
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Sales Operations Manager
3 weeks ago
Croydon, Greater London, United Kingdom EcoPlanet Green Operations GmbH Full timeJob Title: Director of Sales and Store OperationsJob Summary:The Director of Sales and Store Operations will play a critical role in driving our commercial growth by providing actionable insights into our sales performance, identifying areas for improvement, and managing our sales reporting at all levels. This role requires a strong analytical mindset,...
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Sales Operations Manager
1 month ago
Croydon, Greater London, United Kingdom EcoPlanet Green Operations GmbH Full timeJob Title: Director of Sales and Store OperationsJob Summary:The Director of Sales and Store Operations will play a critical role in driving our commercial growth by providing actionable insights into our sales performance, identifying areas for improvement, and managing our sales reporting at all levels. This role requires a strong analytical mindset,...
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Sales Operations Manager
1 month ago
Croydon, Greater London, United Kingdom EcoPlanet Green Operations GmbH Full timeJob Title: Director of Sales and Store OperationsJob Summary:The Director of Sales and Store Operations will play a critical role in driving our commercial growth by providing actionable insights into our sales performance, identifying areas for improvement, and managing our sales reporting at all levels. This role requires a strong analytical mindset,...
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Sales Operations Manager
2 weeks ago
Croydon, Greater London, United Kingdom EcoPlanet Green Operations GmbH Full timeJob SummaryWe are seeking a highly analytical and detail-oriented Sales Operations Manager to join our team at EcoPlanet Green Operations GmbH. As a key member of our commercial leadership team, you will play a critical role in driving our growth targets by providing actionable insights into our sales performance.Key Responsibilities:Support our sales...
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Croydon, Greater London, United Kingdom Isio Full timeAbout UsIsio is a leading provider of pensions, benefits, and investment advice. We have a unique heritage and a relentless focus on delivering better outcomes for our clients and society.Our team is responsible for handling and analyzing complaints and errors within our Operational teams. We provide expert advice and lead on improvement activities by...
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Croydon, Greater London, United Kingdom Isio Full timeAbout UsIsio is a leading provider of pensions, benefits, and investment advice. We have a unique heritage and a relentless focus on delivering better outcomes for our clients and society.Our team is responsible for handling and analyzing complaints and errors within our Operational teams. We provide expert advice and lead on improvement activities by...
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Senior Technical and Quality Assurance Analyst
2 weeks ago
Croydon, Greater London, United Kingdom Isio Full timeAbout UsIsio is a leading provider of pensions, benefits, and investment advice. We have a unique heritage and a relentless focus on delivering better outcomes for our clients and society.Our team is responsible for handling and analyzing complaints and errors within our Operational teams. We provide expert advice and lead on improvement activities by...
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Senior Operations Manager
2 weeks ago
Croydon, Greater London, United Kingdom beBee Professionals Full time £45,000 - £60,000We are seeking a seasoned Senior Operations Manager to oversee daily operations, drive team performance, and foster a positive work environment at beBee Professionals in Croydon, UK.Key Responsibilities:Lead and motivate the team to meet performance targets and goals.Monitor and report on team performance, ensuring KPIs are met.Conduct regular team meetings...
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Senior Mechanical Lead
10 hours ago
Croydon, Greater London, United Kingdom Rise Technical Recruitment Limited Full timeJob DescriptionRole SummarySenior Mechanical Engineer plays a pivotal role in managing large-scale projects, serving as the go-to technical expert for the company. The ideal candidate will have a strong background in mechanical engineering, excellent leadership skills, and the ability to drive projects forward.Key ResponsibilitiesLead and manage large-scale...
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Senior Care Operations Manager
1 week ago
Croydon, Greater London, United Kingdom London Care Limited Full timeJob Title: Senior Care Operations ManagerJob Summary:We are seeking a highly skilled and experienced Senior Care Operations Manager to oversee the daily operations of our domiciliary care branch. As a key member of our team, you will be responsible for building a strong care team that delivers high-quality personal care services to our clients.Key...
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Senior Train Operations Manager
1 week ago
Croydon, Greater London, United Kingdom Daniel Owen Ltd Full timeJob Title: Senior Train Operations ManagerJob Summary: We are seeking an experienced leader to oversee the assessment and competence evaluation of driving staff, ensuring compliance with industry standards.Key Responsibilities:* Develop and implement driving training programs for train and bus operators* Collaborate with regulatory bodies to maintain and...