Technical Support Specialist

1 month ago


Milton Keynes, Milton Keynes, United Kingdom Bizerba SE & Co. KG Full time

Bizerba SE & Co. KG is a leading provider of efficient weighing, slicing and labeling solutions. We are seeking a skilled Field Services Engineer to join our team in Milton Keynes.

Key Responsibilities
  • Provide exceptional product support and service to our customers
  • Diagnose faults, carry out maintenance and repairs, adhering to company and ISO9001 requirements
  • Plan and deliver customer and internal training
  • Investigate technical issues, warranty failures or in-field failures
  • Resolve issues efficiently and economically, keeping key personnel informed
  • Manage administrative tasks for the service department to the highest standard
  • Participate in out-of-hours calls when required
Requirements
  • Effective use of computer technology to meet customer and business needs
  • Electrical qualifications (ONC/OND/HNC/HND+)
  • Mechanical competence to a high standard
  • Ability to represent the company while meeting business needs
  • Flexibility in prioritizing, planning and monitoring own activity, performance and progress
  • Strong interpersonal skills
About Bizerba

Since 1866, our name has stood for efficient weighing, slicing and labeling solutions. Today, we operate in 120 countries with approximately 4,500 employees.



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