Customer Service Representative

4 weeks ago

Lewes, East Sussex, United Kingdom Tesco Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our Customer Service team at Tesco Lewes Superstore. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, ensuring they have a positive shopping experience.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
  • Process customer transactions accurately and efficiently, handling cash, credit, and debit payments.
  • Maintain a clean and organized workspace, adhering to health and safety standards.
  • Participate in visual merchandising and store displays to create an attractive and inviting shopping environment.
  • Contribute to team meetings and discussions, sharing ideas and feedback to improve customer service and store operations.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and bonuses.
  • A comprehensive training program, equipping you with the skills and knowledge to excel in your role.
  • A supportive and inclusive work environment, with opportunities for career progression and professional development.
  • A range of benefits, including discounts on Tesco products, access to wellbeing services, and a pension scheme.

Requirements

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • A positive and enthusiastic attitude, with a passion for delivering exceptional customer service.
  • Basic math skills and accuracy when handling cash and transactions.
  • Ability to work flexible hours, including weekends and holidays.

What's Next

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].

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