Customer Service Representative
13 hours ago
At beBee Professionals, we are seeking a highly skilled and experienced Customer Service Representative to join our team in South Shields. As the primary point of contact for customers, you will provide exceptional service and resolve queries efficiently.
Key Responsibilities:
- Handle customer inquiries through phone, email, and chat platforms.
- Offer accurate product information and resolve customer issues promptly.
- Process customer orders, manage account details, and maintain records of interactions.
- Collaborate with other departments to ensure seamless customer experience.
Requirements:
- Prior experience in customer service or a related field is essential.
- Excellent communication and problem-solving skills are required.
- Ability to handle high-volume queries while maintaining attention to detail.
- Proficiency in Microsoft Office and CRM systems is necessary.
Benefits:
- A competitive salary with performance-based incentives.
- A comprehensive pension scheme and healthcare benefits package.
- Ongoing training and development opportunities to enhance your skills.
- A supportive work environment with clear career progression paths.
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