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Clinical Coordinator

2 months ago


Northampton, Northamptonshire, United Kingdom Northampton General Hospital Full time
Job Summary

We are seeking a highly organized and detail-oriented individual to join our team as a Clinical Coordinator. This role will provide administrative support to the Senior Team Leader and Administration Manager, ensuring the efficient running of outpatient clinics.

Main Responsibilities
  • Coordinate and book all respiratory outpatient clinics, working closely with consultants, nurses, and administration staff.
  • Manage the respiratory reception team to deliver a first-class patient experience.
  • Prioritize workload, process patient information confidentially, and work efficiently in a busy environment.
  • Ensure excellent communication skills when interacting with patients, relatives, and health professionals.
  • Book appointments via the CaMIS system, manage multiple clinicians' waiting lists, and adhere to Access Policy Protocol and RTT directives.
  • Review Choose & Book, Directly Bookable services, and appointments booked by patients online or via GP surgeries.
  • Maintain ERS daily and assist with clinic or list coordination to ensure effective time management.
  • Provide general administrative services as required by the department.
  • Liaise with other hospital departments, GPs, and healthcare agencies when necessary.
About Us

Northampton General Hospital is a leading healthcare provider, committed to delivering exceptional patient care. We are part of the University Hospitals of Northamptonshire, a group model that brings together two trusts to provide better services for our communities.

Our Values

We value compassion, accountability, respect, integrity, and courage in all our staff. We strive to create an inclusive environment where everyone feels valued and supported.

Person Specification
  • Minimum 3 GCSEs at Grade C or above, including English.
  • Knowledge of administration duties and procedures.
  • Excellent communication skills, both written and verbal.
  • Planning and organizational skills to plan tasks, arrange meetings, and manage diaries.
  • Attention to detail and accuracy.
  • Organizational skills and the ability to work methodically and prioritize.

We are an equal opportunities employer and welcome applications from diverse backgrounds. We are committed to creating an inclusive environment where everyone feels valued and supported.