Relocation Expert

3 weeks ago


Basingstoke, Hampshire, United Kingdom Alchemy Global Talent Solutions Full time
Relocation Consultant Role

Alchemists are partnering with a relocation provider to find a skilled Relocation Consultant to join their team. This exciting opportunity involves delivering relocation services to corporate organizations and individuals to assist with all phases of the relocation process.

Key Responsibilities:
Manage a full client portfolio from initial inquiry to relocation completion
Brief relocating employees on the entire relocation process
Serve as the primary point of contact for clients, relocating employees, team members, and account managers
Select and appoint third-party vendors when necessary (marketing agents, furniture rental, etc.)
Ensure the allocation of relocation caseloads is appropriate and evenly distributed across team members
Conduct monthly reviews and analysis of client and portfolio performance, submitting recommendations for improvements to the Operations and Accounts managers
Develop opportunities for growth and improvement
Assist account managers with policy checks and ensuring changes are implemented
Experience in relocation, destination services, property sales, or estate agents' lettings departments, with a UK and international caseload
Understanding of relocation, letting procedures, and tenancy agreements is preferred
Proficiency in MS Excel, Outlook, and Word
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