Senior Claims Handler Motor

1 month ago


London, Greater London, United Kingdom The Recruiter Ltd Full time

We are seeking a highly skilled Senior Claims Handler to join our team at The Recruiter Ltd. As a Senior Claims Handler Motor, you will be responsible for providing technical oversight of Motor Claims, applying your knowledge and experience to proactively manage claims through to settlement, including negotiation and management of complex claims matters.

Key Responsibilities:

  1. Handling allocated claims to a high standard, including overall assessment of losses and reserves, and negotiation with counter-parties to achieve timely settlements.
  2. Managing large, complex and disputed claims on behalf of the claims team.
  3. Identifying and reporting new trends or changes in the behaviour of a claims portfolio.
  4. Managing complaint cases within regulatory guidelines.
  5. Identifying and delivering opportunities for claims savings, both on an individual claims and strategic basis.
  6. Providing input and ideas for ongoing improvements to claims and other related processes, working in partnership with internal and external teams.

Requirements:

  1. An excellent level of claims handling technical experience and knowledge, providing consistently high-quality claims handling.
  2. An understanding of motor claims liability, motor insurance processes and end-to-end customer claims process.
  3. Exceptional knowledge of key terms and conditions in contracts/policies and general knowledge of key legal position in relevant jurisdictions.
  4. Skills in complaint resolution.
  5. Good levels of IT skills using MS Excel and Word as well as other systems.

A highly competitive salary and benefits package is offered. Excellent Hybrid working hours.



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