Automotive Claims Specialist

1 month ago


London, Greater London, United Kingdom Splend Full time

About the Role

We are seeking a highly skilled Claims Handler to join our team at Splend, based out of our London City, Monument office. As a Claims Handler, you will be responsible for maximizing the benefits of our supplier relationships, with a focus on reducing our claims spend while increasing credit services and TP intervention opportunities.

  • Claim Resolution and liability decision making - working with supply partners to agree appropriate settlement of claims.
  • Actively reduce claims for motor accidents by undertaking thorough investigations.
  • Recover any claims efficiently in-house to minimize any loss.
  • Conduct driver safety training and provide feedback on driver scores and tips to improve.
  • Operate the company telematics system and maximize its potential to claim spend reduction.
  • Ensure information in the Fleet Management System is accurate and up to date.
  • Produce/present weekly reporting on claims and costs for the senior management team.

What You'll Bring:

  • Experience working in a fleet/insurance background.
  • Credit hire and claims handling experience within motor insurance.
  • Experience with MS Office, specifically Microsoft Excel.

Our Benefits:

  • Performance-based bonus and commission plans.
  • Employee Assistance Program.


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