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Care Coordinator
1 month ago
Job Summary
Tile House Surgery is seeking a skilled Care Navigator to join their team. As a Care Navigator, you will play a vital role in providing exceptional patient care and support.
Main Responsibilities
- Greet and direct patients in a polite and courteous manner.
- Manage patient appointments, including booking, cancelling, and moving appointments as needed.
- Handle patient correspondence, including letters and forms.
- Provide information and support to patients, addressing their concerns and queries.
- Assist GPs with their requests and referrals.
- Register new patients and maintain accurate records.
- Answer phone calls promptly and efficiently.
- Work collaboratively with the team to ensure seamless patient care.
About Us
Tile House Surgery is a large training practice with a strong commitment to patient care. We pride ourselves on our supportive and friendly environment, and we are seeking a like-minded individual to join our team.
Benefits
- Supportive and friendly work environment
- Flexible working hours
- Opportunities for professional development
- NHS pension scheme
- Free on-site parking
