Export Operations Manager
6 days ago
About One Point Recruitment:
We are a leading recruitment agency specialising in logistics and transport. Our client, a prominent shipping and freight forwarding firm, is seeking an experienced Export Administrator to join their dynamic team.
Salary & Benefits:
- Up to £28,000 per annum
- A competitive package with excellent advancement and training opportunities
Key Responsibilities:
- Oversee export operations and administration
- Handle customer service inquiries with a confident phone demeanour
- Issue sales invoices to customers according to agreements and check and pass purchase invoices
- Take bookings and create them in internal software
- Liaise with transport planners and shipping lines
- Manage all aspects of full load export operations, including on-call rota
- Complete Export Customs Clearances using Descartes/Destin8
- Complete Export Transit Documentation using Descartes
Requirements:
- 1-3 years of experience in a similar role
- Strong customer focus with the motivation and commitment to provide outstanding service
- High level of organisation and attention to detail
- Good decision-making skills, with the ability to evaluate, prioritise, and plan while responding to quickly changing workloads
- Systematic, logical approach with strong problem-solving abilities
- Ability to work independently within a time-critical setting and as part of a team
- IT literate
- Willingness to learn other roles within the team to build personal experience
- Passionate about getting the job done and getting it done right
- On-call duty required for one week out of every five following training
- Handling minimal out-of-hours calls during the week
- Managing trailer arrivals and clearances at the quay over the weekend
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