Air Freight Export Operations Manager
4 weeks ago
At DHL Global Forwarding, we are a world-leading freight forwarder offering opportunities for continued growth and development in your career. Our company is built on a strong foundation of expertise, technology, and a commitment to excellence.
SalaryA competitive annual salary of £60,000 plus a generous annual bonus will be awarded to the successful candidate.
Job DescriptionThe Air Freight Export Operations Manager will play a crucial role in managing multiple high-profile customer accounts while collaborating with the Branch Manager to enhance business growth, visibility, and service quality. This involves ensuring the optimal use of internal and external resources, maximising cost-effectiveness, maintaining service levels, and continually seeking alternative methods to improve service levels.
Leading a team of 20 staff, you will be responsible for their training, motivation, and development to achieve smooth, efficient, and professional operations of our air freight export services. Your team will deal with bookings and quotations, airlines to get the best rates, arranging collections, export clearances, and documentation.
Required Skills and Qualifications- Experience as an Export /Air Freight Manager or Supervisor is essential for this position.
- Operational experience of Export Air Freight processes is required.
- You should have up-to-date knowledge of Aviation Security, compliance, and HMRC procedures.
- Excellent people management and customer relations skills are necessary.
- A full driving licence is required as occasional travel to customers/DHL GF sites may be necessary.
- Eligibility to live and work in the UK without sponsorship requirements is essential.
- A competitive annual salary plus a generous annual bonus.
- 25 days holiday plus bank holidays.
- A company car.
- A pension scheme with up to 8% employer contribution.
- Private Medical Cover.
- Enhanced maternity/paternity/adoption leave.
- Reward & Recognition awards.
- Charity and volunteering support through the DHL Foundation.
This role offers a unique opportunity to join a global network of passionate experts and take your career to the next level.
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