Customer Experience Associate

19 hours ago


Harrogate, North Yorkshire, United Kingdom Warner Hotels Full time
About the Role

As a Customer Experience Associate at Warner Hotels, you will be responsible for ensuring that our guests have an unforgettable experience. This includes providing top-notch customer service, working closely with your colleagues to maintain high service standards, and staying up-to-date with our products and services to offer tailored recommendations.

Our team members enjoy a range of benefits, including live-in options, free gym and leisure facilities, and discounted food.

You will also have opportunities for career development through recognized qualifications and in-house training, as well as access to exclusive discounts and offers with national brands and retailers.

The estimated salary for this position is approximately £25,000-£30,000 per annum, depending on age and experience.

Key Responsibilities:

  1. Deliver exceptional customer service to guarantee guest satisfaction.
  2. Collaborate with colleagues to achieve high-quality service standards.
  3. Develop and enhance product and service knowledge to offer personalized suggestions.

What We Offer:

  • A dynamic and inclusive work environment.
  • Prospects for professional growth and development.
  • A competitive salary and comprehensive benefits package.

Requirements:

  • A genuine passion for delivering outstanding customer service.
  • A commitment to continuous learning and skill improvement.
  • A people-oriented approach to work.
  • An ability to work effectively within a team.

We are committed to creating an inclusive workplace culture and welcome applications from all backgrounds. We are happy to discuss reasonable adjustments and flexibility requirements.



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