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Customer Experience Manager

2 months ago


Harrogate, North Yorkshire, United Kingdom Everyman Full time

Everyman is changing the way people experience cinema. As a Customer Experience Manager, you will play a key role in delivering exceptional service and creating memorable experiences for our guests.

Key Responsibilities
  • Support the Venue & Deputy Manager to ensure smooth operations and provide an outstanding guest experience.
  • Train and develop new team members to enhance their skills and knowledge.
  • Work collaboratively with the management team to drive business growth and improve customer satisfaction.
What We Offer
  • A competitive salary of up to £31,000 per annum, depending on experience.
  • Unlimited complimentary cinema tickets for personal use.
  • 50% discount on food and drink purchases.
  • Access to employee assistance programs and financial tools.
  • Opportunities for career development and professional growth.

We are looking for a highly motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences. If you have a background in hospitality and a desire to work in a dynamic and fast-paced environment, we would love to hear from you.