IT Service Delivery Expert

3 days ago


Bristol, Bristol, United Kingdom Worktribe Limited Full time

Worktribe Limited seeks an IT Service Delivery Expert to provide exceptional support to our clients and internal stakeholders. The successful candidate will have an estimated annual salary of £34,000 - £40,000 and will work a hybrid schedule, attending our Bristol office 3 days a week.

This role requires a high level of IT literacy, excellent written communications skills, and the ability to work effectively in a team. The ideal candidate will be able to troubleshoot complex technical issues, develop and implement process improvements, and maintain accurate records of support interactions.

We offer a comprehensive benefits package, including personal development plans, team social events, and free access to an EAP program, to ensure our employees thrive in a supportive and inclusive environment.

Main Responsibilities:
  • Deliver exceptional technical support to clients and internal stakeholders
  • Analyze and resolve complex technical issues
  • Develop and maintain accurate records of support interactions
  • Collaborate with colleagues to improve service delivery and efficiency
  • Stay up-to-date with industry developments and best practices

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