IT Service Delivery Expert
3 days ago
Worktribe Limited seeks an IT Service Delivery Expert to provide exceptional support to our clients and internal stakeholders. The successful candidate will have an estimated annual salary of £34,000 - £40,000 and will work a hybrid schedule, attending our Bristol office 3 days a week.
This role requires a high level of IT literacy, excellent written communications skills, and the ability to work effectively in a team. The ideal candidate will be able to troubleshoot complex technical issues, develop and implement process improvements, and maintain accurate records of support interactions.
We offer a comprehensive benefits package, including personal development plans, team social events, and free access to an EAP program, to ensure our employees thrive in a supportive and inclusive environment.
Main Responsibilities:- Deliver exceptional technical support to clients and internal stakeholders
- Analyze and resolve complex technical issues
- Develop and maintain accurate records of support interactions
- Collaborate with colleagues to improve service delivery and efficiency
- Stay up-to-date with industry developments and best practices
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