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Healthcare Liaison Specialist

2 months ago

Hull, Kingston upon Hull, United Kingdom Healthshare Group Full time
About the Role

We are seeking a highly skilled and compassionate Patient Care Advisor to join our dynamic team at Healthshare Group. As a key member of our referral management team, you will play a vital role in delivering exceptional patient care and support.

Key Responsibilities
  • Provide high-quality patient care and support through effective communication and empathy.
  • Manage high call volumes and complex cases with sensitivity and professionalism.
  • Collaborate with fellow administrators to ensure seamless referral management processes.
  • Utilize our electric patient booking system to complete administrative tasks efficiently.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Organizational and time management skills to meet deadlines.
  • Previous experience in call management and data entry is beneficial but not essential.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Free parking and on-site creche and gym facilities.
  • Flexible working hours, including part-time and full-time options.
Benefits
  • 25 days annual leave (plus Bank Holidays).
  • Private Healthcare (Employer paid).
  • Company Pension Scheme.
  • Life Assurance.
  • Blue Light Card.
  • Refer a Friend Scheme.
  • Wage Stream (Employees).
  • Healthshare Rewards (Reward Gateway).