Healthcare Liaison

1 month ago


Hull, Kingston upon Hull, United Kingdom Healthshare Group Full time
About the Role

We are seeking a highly skilled and compassionate individual to join our team as a Patient Care Advisor. As a key member of our referral management team, you will play a vital role in ensuring the smooth delivery of patient care services.

Key Responsibilities
  • Provide exceptional patient care and support, responding to patient inquiries and concerns in a timely and professional manner.
  • Work closely with fellow administrators to manage high call volumes, complex cases, and sensitive information.
  • Utilize our electric patient booking system to complete administrative tasks efficiently and effectively.
  • Develop strong communication and organizational skills, with a focus on attention to detail and task completion.
  • Participate in ongoing training and development to enhance skills and knowledge.
What We Offer
  • Competitive salary and benefits package, including private healthcare and company pension scheme.
  • Opportunities for career progression and professional development.
  • A supportive and collaborative team environment.
  • Free parking and on-site creche and gym facilities.
  • Flexible working hours, including part-time and full-time options.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Strong organizational and time management skills.
  • Basic computer skills and familiarity with electronic patient booking systems.
  • Availability to work a variety of shifts, including late evenings and weekends.

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