Dahua UK

3 weeks ago


Maidenhead, Windsor and Maidenhead, United Kingdom Dahua UK & Ireland Full time
Dahua UK & Ireland Technical Support Engineer Role

We are seeking an experienced Technical Support Engineer to join our team in Maidenhead. As a key member of our technical support team, you will play a pivotal role in ensuring our customers receive exceptional support and service.

Your primary responsibilities will include:

  • Providing technical advice on video surveillance equipment and related systems;
  • Troubleshooting and resolving technical issues with customers and internal teams;
  • Collaborating with our R&D department to develop new technologies and improve existing ones;
  • Engaging with channel customers to promote our products and services;
  • Coordinating with our HQ in China to ensure seamless communication and resource mobilization.

To be successful in this role, you will need to possess excellent customer service skills, strong communication abilities, and a positive attitude towards handling pressures.

We offer a competitive salary range of £30,000 - £45,000 per annum, depending on experience, plus benefits including a full UK driving license.


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